KonnectONE Moxee Home Phone

[loboheeler]

Recently seen at Walmart. $50 and runs on Verizon. Model is K500HPEL. I assume it's to replace the ZTE?

https://support.straighttalk.com/dev...e?device=25037

[VisionsDivine]

Recently seen at Walmart. $50 and runs on Verizon. Model is K500HPEL. I assume it's to replace the ZTE?

https://support.straighttalk.com/dev...e?device=25037

Error 404.

[Serial Port]

Try this link instead https://www.walmart.com/ip/Straight-...oxee/116379799

[loboheeler]

Error 404.

I recopied the tutorial link from it's original source. Works for me now.

https://support.straighttalk.com/dev...e?device=25037

[MarkNC]

Went to Walmart on Sunday (July 12, 2020) and bought the Moxee brand Straight Talk Home Phone box.

First impressions: It looks identical to the ZTE Z723EL with the exception of a grid kind of thing at the top. The notification bar on the front (on/off, battery, voicemail indicator and signal bars) is almost identical as well. The back side is a little different with the sim card slot on the back instead of under the bottom cover. But the phone line slots and on/off button, dual antenna mounts and charger slot are about the same as the ZTE.

I'm getting five bars of service so a good signal. The call quality is as good as the ZTE if not better (callers seem just a bit louder). The callers say I sound great and very natural, not muffled or "tinny" either.

The one HUGE difference in this model and the Huawei and ZTE is the "dial tone" and the ringing sound when you make a call. It does not sound like the old POTS line dial tone or any other tone I've ever heard. It actually sounds like a 300 hz tone. Yes, both the dial tone and the ring tone both sound like a 300 hz tone. I thought it was something wrong until I realized that is their brand of tone. I'll be honest and say I'm not crazy about that at all. It would have been nice to have a more traditional sounding dial tone and ring tone. But since I'm using it for a home phone, it'll work fine. Just a bit of a shock.

So far, between me and others calling me, I've had none of the crazy tone issues with the Moxee like I did with the ZTE. Fingers crossed this new brand of box solves the issue. I'm not going to have much of a chance to go back to the ZTE. As soon as I finished the install of the Moxee box, I tossed the ZTE in the trash. Good riddance.

I used the automated transfer service with Straight Talk and the Moxee box was up and running in about 10 minutes.

So far, so good. I'll keep everyone posted.

[dragon405]

I've had terrible luck with this newer Moxee ST home phone. So far I've been through two different devices and both times I could only make outgoing calls with the device but couldn't receive incoming calls on either. I've been through multiple chat sessions and call backs to no avail.

Whenever I or someone else tries to call the Moxee device we get a message after two rings saying how voice mail hasn't been set up for this user. The Moxee device only worked one time (received one incoming phone call - and this happened the 1st time as well) right after I got it set up. since then, nothing.

I'm going back to my ZTE home phone it worked better even with the annoying tones when receiving calls. Till my ST phone cards run out, then it's probably on to something else. Too much trouble getting these things to work correctly. If they even ever will work correctly.

[MarkNC]

Whenever I or someone else tries to call the Moxee device we get a message after two rings saying how voice mail hasn't been set up for this user. The Moxee device only worked one time (received one incoming phone call - and this happened the 1st time as well) right after I got it set up. since then, nothing.

That's really baffling. Sounds like it could be a low cell signal issue since it rings twice then goes to voicemail. Possibly on Verizon's end? But then I'm hearing that you didn't have that issue with ZTE which also works on Verizon. I wish I had an answer for that one but I don't. How many signal bars are you showing on the Moxee box when it is connected?

By the way, the ZTE at my parents house is now beginning to make the weird, random tones on incoming calls. The crazy thing is, the box has been there at least a couple of years with no issues. But it just started making the tones within the last month. A few messages left on their answering machine were unintelligible because of the tones drowning the caller out. Weird.

I'm now three months on my Moxee KonnectOne and still no issues. Incoming and outgoing calls work great here. I'm still trying to get used to the odd dial/ring/busy tones, but other than that, no problems.

My local Walmart store can't keep the Moxee boxes in stock. I'm assuming people are trading from the ZTEs or going with a home phone box. The Walmart rep told me as soon as they come in, they sell out.

One thing that perplexes me; Why doesn't Straight Talk offer the Moxee boxes on their website? All they offer are the new or refurbished ZTEs. The Moxee KonnectOne boxes are only sold at Walmart as far as I can tell. Not sure of that's a Walmart exclusive (Moxee) or what. But I'm confused as to why they (Straight Talk) don't sell them on their website at all.

[rpz1]

Whenever I or someone else tries to call the Moxee device we get a message after two rings saying how voice mail hasn't been set up for this user.

Don't know if this is a possibility, but is this device cdma-less? No 3G fall back? I found on a cdma-less phone I have if there's no 4G signal if someone tries to call the phone they get a message after two rings saying how voice mail hasn't been set up for this user; and out going calls go to some Verizon recording.

[october262]

Don't know if this is a possibility, but is this device cdma-less? No 3G fall back? I found on a cdma-less phone I have if there's no 4G signal if someone tries to call the phone they get a message after two rings saying how voice mail hasn't been set up for this user; and out going calls go to some Verizon recording.

there is a PDF guide for the MOXEE home phone - https://www.moxee.com/home-phone-support
under supported technology LTE. this device also goes by K500HPEL - https://opendevelopment.verizonwirel...e/device/11037

[Rockchuck]

The one HUGE difference in this model and the Huawei and ZTE is the "dial tone" and the ringing sound when you make a call. It does not sound like the old POTS line dial tone or any other tone I've ever heard. It actually sounds like a 300 hz tone. Yes, both the dial tone and the ring tone both sound like a 300 hz tone. I thought it was something wrong until I realized that is their brand of tone. I'll be honest and say I'm not crazy about that at all. It would have been nice to have a more traditional sounding dial tone and ring tone. But since I'm using it for a home phone, it'll work fine. Just a bit of a shock.

I'd say the device firmware wasn't North America-ized. (Some VoIP and networking devices' model numbers bear a "-NA" suffix to denote this regionalization.)

China call progress tones & cadences:
. . Dial ---------- 450Hz, continuous
. . Busy -------- 450Hz, 0.35 sec. on, 0.35 sec off
. . Ringback -- 450Hz, 1 sec. on, 4 sec. off

425Hz also is in common use.

Source, with demo audio: https://www.3amsystems.com/World_Tone_Database?q=China

[Hooterville]

That loud squealing dial tone kills this for me. Anyway to get the regular dial tone on this thing?