Just do a chat (not call) with PP. You can port to a VoLTE phone or if you stay with PP just transfer number and balance to the new phone. It's just an old none VoLTE phone being upgraded. I see no reason you can't port to another company. With your phone number you may not even need the ESN/Hex and not remembering your pin they should just text you a code to read back to them while on chat then they'll tell you. Sometime they'll just ask when your last replenishment was. You can also ask them what to use for the account number. I know my pin but the account number always wondered me. And they've been known to change pins without telling you.
Bookmarks