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Thread: Volte and wifi calling issues with the new iPhone 12

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    Volte and wifi calling issues with the new iPhone 12

    Got the new iPhone 12 yesterday and VoLTE and wifi calling no longer working. Put my sim back into my old iPhone and everything works fine, swap back to the 12 and nothing working again. Anyone else having this issue ? Cricket support is useless as always .

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    Quote Originally Posted by iceman0222 View Post
    Got the new iPhone 12 yesterday and VoLTE and wifi calling no longer working. Put my sim back into my old iPhone and everything works fine, swap back to the 12 and nothing working again. Anyone else having this issue ? Cricket support is useless as always .
    This is a big issue. What's up cricket???

    Sent from my moto g(7) supra using Tapatalk

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    Quote Originally Posted by iceman0222 View Post
    Got the new iPhone 12 yesterday and VoLTE and wifi calling no longer working. Put my sim back into my old iPhone and everything works fine, swap back to the 12 and nothing working again. Anyone else having this issue ? Cricket support is useless as always .
    what model iphone 12 is it and is it unlocked ??

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    Quote Originally Posted by october262 View Post
    what model iphone 12 is it and is it unlocked ??
    It’s just the 128GB iPhone 12 and yes it’s unlocked straight from apple.

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    Quote Originally Posted by iceman0222 View Post
    It’s just the 128GB iPhone 12 and yes it’s unlocked straight from apple.
    make sure that your iphone 12 has the latest ios update (14.1 or later) including carrier update. also some say that 5G won't work if you purchased the phone from someplace other than cricket. - https://community.cricketwireless.co...-p/9639/page/2
    Last edited by october262; 10-25-2020 at 01:36 PM.

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    Volte and wifi calling issues with the new iPhone 12

    Quote Originally Posted by october262 View Post
    make sure that your iphone 12 has the latest ios update (10.3 or later) including carrier update.
    You’re about four years behind on that iOS version there.

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    Talking

    Quote Originally Posted by LTE_A View Post
    You’re about four years behind on that iOS version there.
    fixed now !!!

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    How did you fix? Did you return the iphone and get a real phone?


    Just kidding �� Wondering what the fix was.

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    Quote Originally Posted by sinnedone View Post
    How did you fix? Did you return the iphone and get a real phone? Just kidding �� Wondering what the fix was.
    i just googled what the latest ios update was and changed it the ios version that was there before was from the cricket website.

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    Not fixed yet, they were supposed to send me a new SIM card a week ago and it’s still not here. Yes , I’m on the latest update.

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    Quote Originally Posted by iceman0222 View Post
    Got the new iPhone 12 yesterday and VoLTE and wifi calling no longer working. Put my sim back into my old iPhone and everything works fine, swap back to the 12 and nothing working again...
    How can you tell if VoLTE is working/not working on the iPhone?

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    Quote Originally Posted by naranja View Post
    How can you tell if VoLTE is working/not working on the iPhone?
    Put your phone in flight mode. Turn on WIFI and make a call. If it works WIFI Calling works. If not no WiFi Calling.


    Sent from my iPad using HoFo

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    Quote Originally Posted by naranja View Post
    How can you tell if VoLTE is working/not working on the iPhone?
    While not on wifi make a phone call if it still says LTE in the status bar then volte is working if it switches to something else ie: 4g or 3g or something then it’s not working..

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    I am pretty sure that 4G = VOLTE on a modern iPhone with an updated iOS, definitely not with 3G. If VOLTE is not working it could be a internal phone setting needing to be corrected, a feature not enabled in the billing system, or a bad SIM. Best wishes.
    Just another day in paradise.....

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    Quote Originally Posted by iceman0222 View Post
    Got the new iPhone 12 yesterday and VoLTE and wifi calling no longer working. Put my sim back into my old iPhone and everything works fine, swap back to the 12 and nothing working again. Anyone else having this issue ? Cricket support is useless as always .
    I bought sim free iphone 12 from Apple app, delivered directly from factory in china. Everything works like normal including wifi calling, volte, hotspot and the 12 is faster and has better signal than XR that i just sold.
    You gotta wait for Cricket carrier update or update your ios to 14.2. based on past experience with Cricket.
    I m on Visible though not with Cricket.

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