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Thread: Tracfone Rewards Program

  1. #1
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    Tracfone Rewards Program

    Well, it's November now.
    Redemptions are still "Coming Soon".
    All my points, except for 1 per dollar on airtime redemptions and 200 for signing up, are still pending not available.

    Does anybody have available referral points yet?
    Tracfone rewards referral code NGUN-B7C5 gives 8,000 points to new rewards members.

    Sign up for the TracFone rewards program here: https://www.tracfone.com/rewards

  2. #2
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    I just checked and my referral points are still pending. It hasn’t been 60 days yet but soon will be. I will check then and see. I still don’t have the option to spend points.

  3. #3
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    My rewards were available 60 days after earning them - the main ones being the referral code points, but more to trickle in from playing

    games, etc...... I used them to redeem 500 minute airtime on a few lines.

  4. #4
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    Quote Originally Posted by taxmantoo View Post
    Well, it's November now.
    Redemptions are still "Coming Soon".
    All my points, except for 1 per dollar on airtime redemptions and 200 for signing up, are still pending not available.

    Does anybody have available referral points yet?
    Yes, I have a ton of confirmed/available points now. It looks like referrals confirm right at the 60 day mark.

    Edit: trek83, how were you able to redeem points for service? I don't see anywhere in the website or app during checkout that actually allows me to purchase anything with points. Plenty of times mentioning I can use points, but no way to actually use them.
    Last edited by Yuhfhrh; 11-01-2020 at 12:22 PM.
    Help us grow the TracFone subreddit! https://www.reddit.com/r/TracFone/

  5. #5
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    Quote Originally Posted by Yuhfhrh View Post
    Yes, I have a ton of confirmed/available points now. It looks like referrals confirm right at the 60 day mark.

    Edit: trek83, how were you able to redeem points for service? I don't see anywhere in the website or app during checkout that actually allows me to purchase anything with points. Plenty of times mentioning I can use points, but no way to actually use them.
    Do you not see when viewing the phone plans, at the bottom "Buy with x,xxx points"???

  6. #6
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    Quote Originally Posted by LadyLC View Post
    Do you not see when viewing the phone plans, at the bottom "Buy with x,xxx points"???
    Yes, but clicking on it just gives information on rewards points and redeeming. It doesn't actually do anything besides bring up that text.


  7. #7
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    Quote Originally Posted by Yuhfhrh View Post
    Yes, I have a ton of confirmed/available points now. It looks like referrals confirm right at the 60 day mark.

    Edit: trek83, how were you able to redeem points for service? I don't see anywhere in the website or app during checkout that actually allows me to purchase anything with points. Plenty of times mentioning I can use points, but no way to actually use them.
    I had to use the “My Account app” on my phone. Pick your plan / add on > drop down menu shows options - pick reward points.

    The Tracfone account on the web did not seem to function / have option to use reward points.

  8. #8
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    Quote Originally Posted by trek83 View Post
    I had to use the “My Account app” on my phone. Pick your plan / add on > drop down menu shows options - pick reward points.

    The Tracfone account on the web did not seem to function / have option to use reward points.
    I'm not seeing this drop down menu on my end I guess. Latest app update. Under select a payment method, it only shows my credit card.

  9. #9
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    Quote Originally Posted by Yuhfhrh View Post
    I'm not seeing this drop down menu on my end I guess. Latest app update. Under select a payment method, it only shows my credit card.
    I didn’t actually redeem points, but I see the option:
    (1) in the app, in the active account the second blue square under the phone number is “Buy Plan”
    (2) clicking that I get 3 drop down menus n the 3rd is “Add Ons”
    (3) expanding that gives several choices. I clicked on the $10 1 GB data card
    (4) the next screen says “Buy with 1,000 Rewards Points”

    Did you get past that without being able to redeem?

  10. #10
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    Quote Originally Posted by malet View Post
    I didn’t actually redeem points, but I see the option:
    (1) in the app, in the active account the second blue square under the phone number is “Buy Plan”
    (2) clicking that I get 3 drop down menus n the 3rd is “Add Ons”
    (3) expanding that gives several choices. I clicked on the $10 1 GB data card
    (4) the next screen says “Buy with 1,000 Rewards Points”

    Did you get past that without being able to redeem?
    Right, I can get to #4 without issue. But what do you do next? Clicking on "Buy with 1,000 rewards points" does nothing. Clicking continue just brings me to payment methods, which reward points is not an option.

  11. #11
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    I have some points to blow but I'm hesitant to try this app that was only updated on 10/22. I'll wait until several people have gotten it to work without issue. It seems that new things at Tracfone usually have issues at first. following this thread

  12. #12
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    Quote Originally Posted by Yuhfhrh View Post
    Right, I can get to #4 without issue. But what do you do next? Clicking on "Buy with 1,000 rewards points" does nothing. Clicking continue just brings me to payment methods, which reward points is not an option.
    It appears you need to be "logged in" to the Rewards Points in addition to the My account app to be able to use them.

    So first log in to the My Account app if you have not done so already and then press the downward arrow to the right of "reward points" near the top under My Account Summary. See image below.

    It will then show available points and pending points and below that, a "My Rewards" link. Press that My Rewards link. It may then request that you log in. So log in and then you can go to buy plan, make your choice, and you should now have the points option to purchase.


    Attachment 167105
    Last edited by tomseys; 11-02-2020 at 05:26 AM.

  13. #13
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    Quote Originally Posted by tomseys View Post
    It appears you need to be "logged in" to the Rewards Points in addition to the My account app to be able to use them.

    So first log in to the My Account app if you have not done so already and then press the downward arrow to the right of "reward points" near the top under My Account Summary. See image below.

    It will then show available points and pending points and below that, a "My Rewards" link. Press that My Rewards link. It may then request that you log in. So log in and then you can go to buy plan, make your choice, and you should now have the points option to purchase.
    I followed exactly as you said, logged in through the my rewards button, but everything is exactly the same. At what point is using rewards points an option? What do you press or select to use rewards points?

  14. #14
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    Quote Originally Posted by Yuhfhrh View Post
    I followed exactly as you said, logged in through the my rewards button, but everything is exactly the same. At what point is using rewards points an option? What do you press or select to use rewards points?

    After you have logged in for the rewards (after first logging into the account), you then go to "Buy Plan". You can access Buy Plan by just pressing anywhere in that account area like in my screenshot. Then choose what you want. As an example, choose the $5 text card under add-ons which is under Buy Plans. Just press it and then press continue.

    Then choose "no" if it asks for Credit card info, and then select Reward Points under "Select One" as your payment and continue.

    There may be an easier way or different way to do this, but this way works for me. If I don't do this I don't see the points either.

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