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Thread: Have Tracfone activity requirements changed?

  1. #1
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    Have Tracfone activity requirements changed?

    I know I shouldn't put too much stock in what I read on Slickdeals, but I read that you need to have activity every 30 days to keep your Tracfone service active.

    Is that true? I thought it is one phone call every 3 months to keep service active?

    TIA.

  2. #2
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    Quote Originally Posted by jettable View Post
    I know I shouldn't put too much stock in what I read on Slickdeals, but I read that you need to have activity every 30 days to keep your Tracfone service active. Is that true?
    That's not true. According to https://www.tracfone.com/termsandconditions "Tracfone reserves the right to deactivate any phone for which there is no voice, text or data usage for a period of six (6) consecutive months for Smartphones and twelve (12) consecutive months for other phones".

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    They may be getting it confused with another service. I have a TracFone in my car and that for sure only gets used every few months with no problems. One of them I let go over six months so I had to reactivate it but no issues. I have a T-Mobile prepaid in my mom’s car since that has no usage requirement.


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  4. #4
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    When it comes to Rewards Points:

    All Points you have earned will be forfeited if your TracFone Account is inactive for sixty (60) or more consecutive days. You may be eligible to keep your Points if you reactivate your Account within sixty (60) days following the forfeiture of your points.

    see here
    https://www.tracfone.com/rewards/ter...ermsLink=false
    under
    5. OTHER IMPORTANT PROGRAM TERMS

  5. #5
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    Quote Originally Posted by YaWho View Post
    When it comes to Rewards Points:

    All Points you have earned will be forfeited if your TracFone Account is inactive for sixty (60) or more consecutive days.
    So, what's the definition of an inactive Tracfone account?

  6. #6
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    Quote Originally Posted by hpham View Post
    So, what's the definition of an inactive Tracfone account?
    I'm not really sure what it means.

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    This is an interesting discussion. As mentioned before, I manage 3 accounts. Certainly at the activity needed every 6 months level, I don’t even have to think about it. However,for my husband’s phone and the spare phone on a different Tracfone carrier, some of the shorter terms would require some thought.

    I really wonder what will happen with the Verizon takeover. I use AT&T towers and have a spare phone on Verizon towers. I really like the security of having access to two major networks.

  8. #8
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    I have two Tracfones, one Verizon and one AT&T. After Hurricane Laura I had no Verizon signal at what is left of my home for over a week. AT&T was never down.

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    Quote Originally Posted by YaWho View Post
    I'm not really sure what it means.
    see this thread - https://www.howardforums.com/showthr...vice-is-active read posts #2 & #4

  10. #10
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    Quote Originally Posted by october262 View Post
    see this thread - https://www.howardforums.com/showthr...vice-is-active read posts #2 & #4
    My question in post #5 above was "So, what's the definition of an inactive Tracfone account ?" (which causes you to lose reward points). It's different from an inactive phone . I have 3 active phones in my account that I use regularly. But if I don't log into my TF account at least once every 60 days, does that make my account inactive and lose my reward points?

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