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Thread: Verizon prepaid or verizon mvno for better call quality?

  1. #1
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    Question Verizon prepaid or verizon mvno for better call quality?

    I have Red pocket and use verizon's towers with them. For the majority of the time my service is fine but I have had times where someone said they called me and my phone didn't ring/vibrate and their number was not shown in the call history. Also on very rare occasions, I sound broken up or the person that I'm speaking to breaks up (I hear every other word or can barely make out what they are saying). Would I have better luck with these issues with verizon prepaid?

  2. #2
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    What phone do you have and where are you when you typically have problems?

    The problem may not entirely be with you.

    Mobile coverage is not absolute. Even in a well covered location, there could be dead spots. I sometimes have a coverage outage driving through Central Park in NYC.

    Sent from my S3_Pro Umidigi using HoFo mobile app

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    Quote Originally Posted by morgothaod View Post
    I have Red pocket and use verizon's towers with them. For the majority of the time my service is fine but I have had times where someone said they called me and my phone didn't ring/vibrate and their number was not shown in the call history. Also on very rare occasions, I sound broken up or the person that I'm speaking to breaks up (I hear every other word or can barely make out what they are saying). Would I have better luck with these issues with verizon prepaid?
    i would consider the handset you are using but sounds like a basic coverage/signal issue.

    i doubt level of prioritization would make any difference, if there is any advantage to say verizon prepaid i would expect it to be limited to faster and more consistent data speeds when you have a strong connection.

    would it make sense for you to try something on at&t or t-mobile ?

  4. #4
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    Call priority is the same across all Verizon providers. Do you know for sure if your calls are on LTE & not on 1x? (VoLTE)

  5. #5
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    Poor call quality makes me think you might not have HD calling with the other users. You do not get HD calling unless the other person has HD calling/VoLTE or a landline too. Sometime, carrier interconnect does not allow this.

    Then it could be on your end too. Your phone might not support Verizon VoLTE.

  6. #6
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    I think the only place Verizon prepaid might have a distinction that could help the op is that it includes roaming. But that's location and probably phone dependent to some degree.

    Sent from my S3_Pro Umidigi using HoFo mobile app

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    I have seen the same issue with Spectrum and Visible. I think it's a Verizon thing.

    Sent from my SM-T510 using HoFo mobile app

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    Not having any issues with Total Wireless where I have 4 lines (another MVNO).

  9. #9
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    I have a moto e5 play and it was for Verizon prepaid but I unlocked it and switched to Red Pocket. The two times I had an issue with calls not going through was when I lost my phone at work and called my number from another phone.

    Another time whenI didn't receive a call was from the car mechanic. Not sure when he called but I was probably at home.

    I had a call around garbled when someone called me from the hospital. I was at work when I received the call. In my work building, I can't receive or make calls with AT&T unless I walk towards the entrance.

    Verizon and T-mobile seem to be the best here in Pinellas county florida. I have had issues with voicemail on t-mobile with the notification not showing up when receiving a message.

    I have seen HD calling appear when I'm talking to someone and there have been a few times when 1x appears on the top of my screen.

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