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Thread: Starting September 21st, re-directs?

  1. #1
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    Starting September 21st, re-directs?

    So, a few minutes ago I got this text message. You can see for yourself, but basically "Starting September 21st 2021, we may re-direct your call to customer service to help you upgrade your phone."

    Sound like if I try to call out it'll randomly go to custom service.

    This is an issue I didn't think I'd have to worry about till, say, January, then I could figure out if I'll get one of their nerfed phones or go to Metro before February. Now it sounds like they're warning me they'll be a nuisance in September until the 3G shutdown in February.

  2. #2
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    Oh great, looks like I need to make plans to find a replacement.

  3. #3
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    Quote Originally Posted by thefisch View Post
    Oh great, looks like I need to make plans to find a replacement.
    They may offer you a free upgrade phone. Some AT&T Prepaid folks have been getting them.

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