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Thread: HELP Please: Verizon LG Exalt LTE phone: problems with keypad numbers repeating.

  1. #1
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    Question HELP Please: Verizon LG Exalt LTE phone: problems with keypad numbers repeating.

    I have an LG Exalt LTE with Verizon.

    When entering numbers for accessing voice mail, or for using a computer menu in a phone call, the numbers repeat in an inconsistently. The letters do not repeat, only the numbers.

    It sometimes happens when using a number in sending a text message, but it is horrible when using the keypad while making a phone call.

    No matter how careful I try to be, the erratic repeating numbers cause problems. An example: I get locked out of my voice mail, and have to access it from another phone.


    Is this something that can be repaired?

    Thanks very much.

  2. #2
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    How old is the phone ? Any visible damage ? Any recent updates downloaded ?

    Hard to offer any specific advice without knowing more.
    Just another day in paradise.....

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    @Serial Port, thank you for your kind reply.

    Phone bought end of November 2018. No visible damage. No recent updates.

  4. #4
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    Since warranty is no longer an option, consider taking to a phone repair kiosk for evaluation. Could be an internal, loose connection to the keyboard or the keys might be sticking.

    I don't know what the cost might be. If it is estimated at $100 or more, I would buy a new phone.

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    I haven't used T9 texting or inputting for awhile. Found this in Verizon Community. Don't know if that fits. Googling I see other articles too.
    https://community.verizon.com/t5/Bas...s/td-p/1107231

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    @Serial Port, thanks very much. I was wondering what the repair cost limit ought to be. I appreciate your help.

  7. #7
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    @rpz1 Thanks for the link. The trouble on my phone is a bit different than that. I appreciate your trying to help.

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