Results 1 to 8 of 8

Thread: Unable to refill (purchase pin) from laptop

  1. #1
    Join Date
    Feb 2011
    Posts
    60
    Feedback Score
    0

    Unable to refill (purchase pin) from laptop

    I have been unable to refill my account from either of my computers using Firefox or Internet explorer.

    I can log in but when I click Purchase a plan I get an error message that the site is unreachable. I can do it from my phone with no problem except for it being painfully slow

    Anyone else having this problem ?

    A few years ago I had a problem using Firefox and needed to use IE but that went away, now this

  2. #2
    Join Date
    Feb 2009
    Location
    West Central Iowa
    Posts
    1,463
    Device(s)
    Galaxy J7 Sky Pro SM-S727VL, Galaxy J3 Sky SM-S230VL, ZTE Z723EL, ZTE Z233VL
    Carrier(s)
    Straight Talk, Total Wireless
    Feedback Score
    0
    I had this issue with my Straight Talk Home Phone box plan from Walmart's site a few months ago. I had to log into the account to get it add correctly. It corrected itself this month.

    I did not have this issue with my cell phone plans during the same months.

  3. #3
    Join Date
    Sep 2011
    Location
    California Gold Country
    Posts
    8,135
    Feedback Score
    0
    Quote Originally Posted by kevink1955 View Post
    A few years ago I had a problem using Firefox and needed to use IE but that went away, now this
    Many have complained about access to the Tracfone websites. I have no problems using any browser. You don't have MS Edge? There is a reason why IE is hidden away in Windows 10, and I have not used it in a very many years.

  4. #4
    Join Date
    Nov 2006
    Location
    Pittsburgh
    Posts
    2,103
    Carrier(s)
    Tello (for the time being)
    Feedback Score
    0
    I can log on to my account on the PagePlus website but when I log off I get This site can't be reached. It's been that way for months.
    I have several religious and historical books for sale in my Bonanza booth.

  5. #5
    Join Date
    Sep 2016
    Posts
    1,730
    Feedback Score
    0
    Quote Originally Posted by Relztrah View Post
    I can log on to my account on the PagePlus website but when I log off I get This site can't be reached. It's been that way for months.
    Yeah it's a web6 or something like that issue in the web address of the account page. Another thread for another TF company mentioned similar web6 address issues. I found if I clear my browser history before I log into PP it seems to work ok.

  6. #6
    Join Date
    Jan 2005
    Posts
    119
    Device(s)
    Moto G Power (2020), Moto E4
    Carrier(s)
    Page Plus (Verizon), Tracfone (Verizon)
    Feedback Score
    0
    Try this URL, rather than the web6 URL:

    https://www.pagepluscellular.com/login/

  7. #7
    Join Date
    Sep 2016
    Posts
    1,730
    Feedback Score
    0
    Quote Originally Posted by TheBard57 View Post
    Try this URL, rather than the web6 URL:

    https://www.pagepluscellular.com/login/
    The times it's done it for me, the web6 URL only pops up after I've already logged in to my account, on the actual account page. Login page is always ok.

  8. #8
    Join Date
    Oct 2003
    Posts
    2
    Feedback Score
    0
    pagepluscellular.com/refill

Similar Threads

  1. Good vendors to purchase pins from that are not callingmart.
    By junk_jim in forum AT&T Prepaid (formerly GoPhone)
    Replies: 14
    Last Post: 09-28-2017, 11:13 AM
  2. Replies: 5
    Last Post: 01-22-2004, 06:36 PM
  3. Nokia 6600: Unable to DELETE .SIS file from Inbox! HELP!
    By sneakerpimp in forum Other Phones
    Replies: 6
    Last Post: 01-09-2004, 01:58 PM
  4. WEB JAL Problem... "The application was unable to retrieve required information from
    By i730shawn in forum Motorola FAQ (Now closed, check the wiki instead)
    Replies: 1
    Last Post: 12-21-2003, 10:33 PM
  5. Replies: 5
    Last Post: 09-25-2003, 06:25 PM

Bookmarks