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Thread: not receiving text MSG' s after installing hsn purchased TCLA3X

  1. #1
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    not receiving text MSG' s after installing hsn purchased TCLA3X

    I updated from an LG reflect phone. I let the system make the update. I am not able to recieve messages now. Can anyone provide or assistance so that I can recieve msg's?

    I do remember getting some message about wifi calling but I did not believe that pertained to me

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    Quote Originally Posted by Soyjim View Post
    I updated from an LG reflect phone. I let the system make the update. I am not able to recieve messages now. Can anyone provide or assistance so that I can recieve msg's?

    I do remember getting some message about wifi calling but I did not believe that pertained to me
    Try updating the APN setting... Text APN to 611611.

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    Quote Originally Posted by Soyjim View Post
    I updated from an LG reflect phone. I let the system make the update. I am not able to recieve messages now. Can anyone provide or assistance so that I can recieve msg's?

    I do remember getting some message about wifi calling but I did not believe that pertained to me
    Also make sure data is enabled.

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    Quote Originally Posted by NanaC View Post
    Also make sure data is enabled.
    I'm not sure if the OP was talking about plain text (SMS) or text with attachments and group text (MMS). Plain text doesn't need Data so APN is not a factor for SMS.

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    Did you have RCS enabled on your old phone? If so, RCS links with the phone more then SMS/MMS. So it might be going to your old phone.

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    In trying to send a msg to 611 some how I got a call to 611 help. some how my phone was remotely diagnosed and told there was a error that could be fixed. turned the off and on as instructed. not sure if my phone msging is fixed. will know more tomorrow

  7. #7
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    Quote Originally Posted by Soyjim View Post
    In trying to send a msg to 611 some how I got a call to 611 help. some how my phone was remotely diagnosed and told there was a error that could be fixed. turned the off and on as instructed. not sure if my phone msging is fixed. will know more tomorrow
    Send text to 611611.

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    A friend came over not sure what fixed problem. I think it came down to turning the phone on and off with the wifi set right. the only thing wrong with my phone now is that the operator does not know what he is doing. It now makes and recieves calls and texts.

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    A friend came by and help me fix it. We are not sure how we did it. I think it had to do with turning the phone off with wifi set correctly.


    phone operating now.

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