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Thread: Order status email

  1. #1
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    Order status email

    I ordered an iphone last night and took a screenshot of my order page, so I have the order number. However I never got an order confirmation email. I used an email address with + at the end to distinguish this order from others, but now I don't remember what I added after the plus sign. To look up the order online you need the email address and when I did chat they couldn't tell me anything without the email also. Is this just another TracFone snafu but my order will ship?

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  2. #2
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    Quote Originally Posted by cwshop View Post
    I ordered an iphone last night and took a screenshot of my order page, so I have the order number. However I never got an order confirmation email. I used an email address with + at the end to distinguish this order from others, but now I don't remember what I added after the plus sign. To look up the order online you need the email address and when I did chat they couldn't tell me anything without the email also. Is this just another TracFone snafu but my order will ship?

    Sent from my Z6530V using Tapatalk
    It will likely ship. Yeah they ask for email and order number to track it.

    The order number along with normal email address should distinguish it.

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    Last edited by tomseys; 12-03-2021 at 09:02 PM.

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    I'm feeling a little silly that I can't remember what email address I used. On the other hand, if they had sent an order confirmation via email, I would have known what email I used when I got the email...

    And of course, what if I typoed the email, then I wouldn't get the email but they won't let me look up the info with just the order number....

    Sent from my Z6530V using Tapatalk

  4. #4
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    Quote Originally Posted by cwshop View Post

    And of course, what if I typoed the email, then I wouldn't get the email but they won't let me look up the info with just the order number....
    I did that one time and I contacted them and was able to change the typo'ed email. That's why I think they have a department that deals with this and all issues pertaining to orders. Or did. I was transferred to it after the usual chat. This was a while ago.

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