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Thread: how to contact tracfone

  1. #1
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    how to contact tracfone

    Hello all,
    How do we contact tracfone anymore. I redeemed 5000 points today for more data on 2 phones. I did not receive the correct amount on one of my phones.

  2. #2
    Join Date
    Jul 2005
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    From their internet site, try this link: https://www.tracfone.com/support. Best wishes. Hope you get it resolved quickly.
    Just another day in paradise.....

  3. #3
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    All is well now.

  4. #4
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    Quote Originally Posted by kc classic View Post
    All is well now.
    Did you have to contact TF or it self-resolved?

  5. #5
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    Data refills always take the longest to show up for me.. often more than half an hour. Talk text and expiration dates move almost immediately

  6. #6
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    I had four of the purchases come right thru. Then one in the middle didn't show for awhile. It came on it's own so no contact was needed. But I will keep this info for future reference.

  7. #7
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    Quote Originally Posted by kc classic View Post
    I will keep this info for future reference.
    Here are some phone numbers and extensions to try if you ever need to.

    Hours vary, but calls M-F 9-4 are more likely to get someone in Miami who might be able to do things that others can't.

    Executive Resolutions / CSR Managers

    305-640-2000

    800-867-7183

    you can speak to an operator OR

    ext 3324 OR

    ext 1029

    Unlocking Department

    (888) 442-5102

    very short hold time

    they have info others don't

    if they transfer you your call gets put at the top of the queue https://www.fcc.gov/consumers/guides...ocking-program

    Porting Specialists

    1-866-806-1840, x332264

    I used this number when porting IN to TFW and would be interested in hearing if it's useful

  8. #8
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    Thank you all for the info here.

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