Results 1 to 3 of 3

Thread: Fido doesn't honhour pricing they offered during sales call

  1. #1
    Join Date
    Dec 2006
    Posts
    1,780
    Feedback Score
    0

    Angry Fido doesn't honhour pricing they offered during sales call

    Very annoyed with this one and the CCTS has already been contacted over this. But just to put it out there, this didn't happen to me but I was standing there during the call of a friend:

    1. Receive a win back call from Fido one evening
    2. She offers $40 for 15 GB, with a $5 credit for 24 months, so $35 / mo for 24 mo before tax
    3. $100 return to Fido credit on the 2nd or 3rd bill
    4. $50 activation fee waved

    So he calls about 2 weeks later wondering where the SIM card is... They said his plans been cancelled and no longer offered. Wow Fido not only bait and switch, but bait, waste an hour on the phone, credit check and cancel?

    That's a new low.

  2. #2
    Join Date
    Aug 2010
    Location
    Home of 2010 Olympics
    Posts
    341
    Carrier(s)
    Rogers
    Feedback Score
    0
    Quote Originally Posted by @Class View Post
    Very annoyed with this one and the CCTS has already been contacted over this. But just to put it out there, this didn't happen to me but I was standing there during the call of a friend:

    1. Receive a win back call from Fido one evening
    2. She offers $40 for 15 GB, with a $5 credit for 24 months, so $35 / mo for 24 mo before tax
    3. $100 return to Fido credit on the 2nd or 3rd bill
    4. $50 activation fee waved

    So he calls about 2 weeks later wondering where the SIM card is... They said his plans been cancelled and no longer offered. Wow Fido not only bait and switch, but bait, waste an hour on the phone, credit check and cancel?

    That's a new low.
    Always ask for a reference number.
    Same thing happened to my buddy and he escalated it to the office of the president or something. They honored it for him after he raised a big stink.


    Sent from my iPhone using Tapatalk
    Fuelled by rice

  3. #3
    Join Date
    Dec 2006
    Posts
    1,780
    Feedback Score
    0
    Quote Originally Posted by racerboy88 View Post
    Always ask for a reference number.
    Same thing happened to my buddy and he escalated it to the office of the president or something. They honored it for him after he raised a big stink.
    Sent from my iPhone using Tapatalk
    Wow, but we shouldn't have to... Reps on the phone who call out with plan offers that either don't exist or get cancelled, then they don't even tell you they didn't mail the SIM after dropping your credit with a hard pull?

    **** Rogers, what goes with you...

Similar Threads

  1. Replies: 8
    Last Post: 01-09-2014, 03:11 AM
  2. Fido Killer Plan Last Date They Offered It
    By geokilla in forum Fido
    Replies: 4
    Last Post: 08-05-2010, 11:52 PM
  3. Replies: 3
    Last Post: 02-05-2006, 03:12 AM
  4. who offers fido to rogers conversio & what do they offer?
    By collage in forum Rogers/Fido/Chat-r
    Replies: 6
    Last Post: 09-05-2004, 09:41 PM
  5. Fido has increase the price Of the T28 again
    By mastercell in forum Fido
    Replies: 7
    Last Post: 07-26-2001, 02:45 AM

Bookmarks