If you want problem free, stable service I’d stay away from Visible. Or any MVNO really, they all pretty much have issues at one point or another.
Issues I’ve had with prepaid/MVNOs:
Visible - random missed incoming texts, frequent drops to “No Service” which require a phone reboot to fix, random calls that don’t ring the phone, frequent areas of slow/nonexistent data because of deprioritization, random incoming calls with no caller ID information. You get what you pay for.
US Mobile - service was overall good, data speeds seemed fine, much closer to postpaid Verizon level service than Visible. No drops to No Service, and eSIM worked well. However, I had an issue where even though I had paid for the next month already, I had no service one day out of the blue until I called them to “verify my information”. Very shady, and I decided I would no longer be doing business with them for any line that mattered.
Tello - Had a line on Tello for years with zero issues, I always recommended them as the best MVNO, and other than a few very small areas with congestion issues on Sprint (much fewer than Visible/Verizon) the service was perfect. 10/10. Until they migrated to T-Mobile, and VoLTE was broken so phone calls and texts essentially stopped working at my house. Dropped them quickly after that.
What I can recommend, if you’re in a strong T-Mobile area, are the Connect plans. They are prioritized data, so no worries about being artificially slowed down. I’ve never had missed calls or texts on T-Mobile prepaid either. If T-Mobile is no good where you’re at, the Boost Mobile yearly plans are a good deal if you can pay in advance. They’re essentially an AT&T MVNO now, and I have a line for testing that out and it’s never had any issues, but admittedly my usage on that phone is very low. Since you’re already on Cricket, you know that AT&T works for you so maybe this would be a good option?
Any of the carriers own branded prepaid offerings are usually trouble-free, but cost a little more. I really think these are the best balance of trouble-free service and value out there, but your mileage may vary.
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