Page 1 of 2 1 2 LastLast
Results 1 to 15 of 20

Thread: Anyway around Visible's phone model list?

  1. #1
    Join Date
    Feb 2009
    Posts
    1,515
    Feedback Score
    0

    Anyway around Visible's phone model list?

    A friend just got a new unlocked Moto G Stylus and it's not supported by Visible. Is this just Verizon limiting models to try to force some people into their more expensive options?

  2. #2
    Join Date
    Jul 2005
    Location
    United States
    Posts
    20,882
    Device(s)
    Samsung Galaxy S21 5G
    Carrier(s)
    T-Mobile
    Feedback Score
    0
    Not how I see it. They want to certify that the phone is fully supported by their network. Upselling to a different model is only a bonus for Visible.
    Just another day in paradise.....

  3. #3
    Join Date
    Mar 2013
    Posts
    6,477
    Feedback Score
    0
    Quote Originally Posted by MobileBoost View Post
    A friend just got a new unlocked Moto G Stylus and it's not supported by Visible. Is this just Verizon limiting models to try to force some people into their more expensive options?
    Something to try:

    Order the SIM an service by telling them you have an iPhone. They don't ask for the IMEI for iPhones. Install the app and activate the SIM in your choice of phone.

    I don't know if this still works. It is unlikely that a phone as new as a Moto G Stylus is actually incompatible. I'm running it on a Moto E6 that is a few years older. It used to be on their supported list, but was removed recently.

    I think it is more that they want a limited list of phones for their support people to support. Visible is a bargain service. Support services are expensive to provide.

  4. #4
    Join Date
    Feb 2009
    Location
    West Central Iowa
    Posts
    1,778
    Device(s)
    Galaxy J7 Sky Pro SM-S727VL, Galaxy J3 Sky SM-S230VL, ZTE Z723EL, ZTE Z233VL
    Carrier(s)
    Straight Talk, Total Wireless
    Feedback Score
    0
    What model is the Moto G Stylus? Could it be an international model?

  5. #5
    Join Date
    Feb 2009
    Posts
    1,515
    Feedback Score
    0
    2022 US model direct from Moto

  6. #6
    Join Date
    Feb 2009
    Posts
    1,515
    Feedback Score
    0
    They use Verizon towers. Do they not need the EISN for CDMA backwards compatibility?

  7. #7
    Join Date
    Jul 2017
    Posts
    150
    Feedback Score
    0
    Quote Originally Posted by MobileBoost View Post
    They use Verizon towers. Do they not need the EISN for CDMA backwards compatibility?
    Visible does not use Verizon’s CDMA network. Only LTE and 5G


    Sent from my iPhone using HoFo

  8. #8
    Join Date
    Feb 2009
    Location
    West Central Iowa
    Posts
    1,778
    Device(s)
    Galaxy J7 Sky Pro SM-S727VL, Galaxy J3 Sky SM-S230VL, ZTE Z723EL, ZTE Z233VL
    Carrier(s)
    Straight Talk, Total Wireless
    Feedback Score
    0
    Quote Originally Posted by MobileBoost View Post
    They use Verizon towers. Do they not need the EISN for CDMA backwards compatibility?
    Plus Verizon dropping their CDMA at the end of the year. I have even heard they have drop CDMA in some markets already because they needed the bandwidth for 4G and 5G.

  9. #9
    Join Date
    Feb 2009
    Posts
    1,515
    Feedback Score
    0
    Hmmm so you're sure they don't need the eisn to setup the phone? How do they know if a phone is stolen/blacklisted etc then?

  10. #10
    Join Date
    Feb 2009
    Posts
    6,955
    Feedback Score
    0
    I know OP has the 2022 model. I have the Moto G Stylus 2020 on Visible. It's a treat. I don't know why the 2022 model wouldn't work. Have you chatted them & asked?
    I will be Judged on how I helped the poor, sick & others in need; strangers & loved ones alike.

    My plans:
    Visible (Verizon) UTT & Unlimited Data $25/mo
    Liberty Wireless (T-Mobile) UTT 09.06.22
    T-Mobile Gold Rewards $10yr exp 01.03.23
    Truphone (AT&T) every 180 days by 07.18.22

  11. #11
    Join Date
    Feb 2009
    Location
    West Central Iowa
    Posts
    1,778
    Device(s)
    Galaxy J7 Sky Pro SM-S727VL, Galaxy J3 Sky SM-S230VL, ZTE Z723EL, ZTE Z233VL
    Carrier(s)
    Straight Talk, Total Wireless
    Feedback Score
    0
    Quote Originally Posted by MobileBoost View Post
    Hmmm so you're sure they don't need the eisn to setup the phone? How do they know if a phone is stolen/blacklisted etc then?
    Most newer Verizon based phones that I have worked with so far only need you to know the IMEI or MEID of the phone.

  12. #12
    Join Date
    Feb 2009
    Posts
    1,515
    Feedback Score
    0
    Quote Originally Posted by zapjb View Post
    I know OP has the 2022 model. I have the Moto G Stylus 2020 on Visible. It's a treat. I don't know why the 2022 model wouldn't work. Have you chatted them & asked?
    I just chatted with their support. I was told they use a different "cloud" then Verizon. So only phones that they work with manufacturers with will be compatible. So even though it's unlocked and has all the Verizon frequencies, it's not accepted on their network.

    I did see they don't list the Moto G Stylus from any year on their compatibility list.
    Last edited by MobileBoost; 06-12-2022 at 10:04 PM.

  13. #13
    Join Date
    Sep 2018
    Posts
    156
    Feedback Score
    0
    I was able to use a Pixel 2 on Visible that was not on the list. Data worked but calls and texts did not.

    I use Google Voice exclusively over data, so it worked fine for my situation.

  14. #14
    Join Date
    Feb 2009
    Posts
    6,955
    Feedback Score
    0
    Quote Originally Posted by MobileBoost View Post
    I just chatted with their support. I was told they use a different "cloud" then Verizon. So only phones that they work with manufacturers with will be compatible. So even though it's unlocked and has all the Verizon frequencies, it's not accepted on their network.

    I did see they don't list the Moto G Stylus from any year on their compatibility list.
    If that's the policy now they roughened it up. Maybe it's just some CSRs saying that. I hope so. I have both the Moto G Power 7 (2019) & the Moto G Stylus 2020. They were both on Visible's approved phones list. If I have to go back to the Moto G Power 7 (2019) & Visible will not let me. I would be upset.

  15. #15
    Join Date
    Jun 2020
    Posts
    697
    Feedback Score
    0
    Quote Originally Posted by MobileBoost View Post
    I just chatted with their support.
    It's sad, but most Chat reps at most companies, most of the time, relay totally wrong, or borderline wrong information.

    That has been my experience. And the experience of a lot of people I know. It is just a sad state of affairs.

    It's not the reps' fault. It is the fault of corporate management for not training their reps.
    You can activate new service on Tracfone and get $80 by using my referral code (you get 8,000 rewards points - that's $80 in service or a brand new phone!)
    You can sign up for Red Pocket and get $25 off your monthly-plan order using my referral code. Feel free to PM me for the codes. Thank you!

Page 1 of 2 1 2 LastLast

Similar Threads

  1. Phone model icons in forum list
    By MStar in forum Forum Feedback & Help
    Replies: 3
    Last Post: 11-19-2010, 01:02 AM
  2. Anyway around the 15 dollar fee for switching phones?
    By Friend of Sonic in forum Cricket
    Replies: 17
    Last Post: 08-11-2007, 11:56 AM
  3. Anyway to get full AIM buddy list on phone (AT&T W810i)?
    By square_bubbles in forum SonyEricsson
    Replies: 1
    Last Post: 04-28-2007, 04:12 PM
  4. List of phone models from Nextel's site
    By DeadLinc in forum General Nextel Discussion
    Replies: 2
    Last Post: 06-03-2005, 07:05 PM
  5. 2nd time around for certain phone models
    By NokiaBoi22 in forum AT&T
    Replies: 1
    Last Post: 06-27-2002, 08:30 AM

Tags for this Thread

Bookmarks