Results 1 to 3 of 3

Thread: My Verizon issue

  1. #1
    Join Date
    Sep 2019
    Posts
    43
    Feedback Score
    0

    My Verizon issue

    So I ported out of Verizon prepaid a couple of weeks ago to T-Mobile, and I ported the same number back to Verizon prepaid last Saturday. I went to register for My Verizon and it said I was already registered, strange, so I logged in with my old credentials and it worked, but my Verizon is broken, most the links don’t work and it seems to be associated with my old account, not my new one. I’ve contacted care who was supposed to have my Verizon fixed, but they haven’t been able to successfully do this as of yet.


    Has anybody else gone through this? I saw somebody posted on Reddit last weekend about the exact same issue, and somebody else confirmed they’re going through the same thing, so this must be a new semi-widespread issue.

  2. #2
    Join Date
    Jul 2006
    Location
    Kansas City
    Posts
    2,639
    Device(s)
    OnePlus 8T, Samsung Galaxy S22, Apple iPad Air 4th Gen (WiFi)
    Carrier(s)
    Sprint, Project Genesis (Dish), FreedomPop (AT&T)
    Feedback Score
    0
    It’s a common issue. Verizon keeps MyVerizon login information for a few years.

    There’s two ways to remedy this, and only one that will give you a chance to use the site:
    1st: register with a different email address; this is actually easy if you have a gmail address, as you can add “+” and any string of letters or numbers to your address before the @gmail.com and it will still send emails that way. Many people use this to filter spam or as a secondary login. An email example for this is [email protected]

    2nd: wait for the email from Verizon saying your MyVerizon account is about to be closed


    Sent from my iPad using Tapatalk
    My common forum nick: GenesisDH.

    R.I.P. Circuit City

    We are the Bor... the new AT&T: Your World, Assimilated.

    1000th post: Sept. 29th, 2008, 17:42 CDT

  3. #3
    Join Date
    Sep 2019
    Posts
    43
    Feedback Score
    0
    I appreciate the info, unfortunately it seems to have made no difference. I’ve ported out of prepaid before and I usually get an email stating that my account has been de-enrolled from my Verizon within minutes, I never received that email this most recent port out. My old login seems to be attached to a dead account/same phone number.

Similar Threads

  1. My Verizon Note 5 OS not updating - Is this PagePlus issue or Verizon?
    By diddlydudette in forum Page Plus Cellular
    Replies: 9
    Last Post: 08-04-2017, 10:50 AM
  2. My Verizon App issues
    By fgpalm in forum Verizon Wireless
    Replies: 27
    Last Post: 07-10-2016, 03:51 PM
  3. Replies: 4
    Last Post: 06-25-2015, 09:47 AM
  4. Need some help with my Verizon issue
    By BlackBerry in forum Provider Rants, Kudos and Recommendations
    Replies: 6
    Last Post: 06-22-2004, 10:54 PM
  5. Replies: 3
    Last Post: 01-13-2002, 08:01 PM

Bookmarks