Results 1 to 9 of 9

Thread: Tracfone ATT service intermittent today

  1. #1
    Join Date
    Apr 2008
    Posts
    494
    Feedback Score
    0

    Tracfone ATT service intermittent today

    Early this afternoon I had no service including no texts. I have plenty on my balances and service does not expire until 2023. I got onto chat and before we could get into anything my service came back. Then a few minutes later no service. The chat person said I had to upgrade to Verizon. I explained to her that altho I have Verizon in my area, I travel to an area frequently that does not have Tracfone Verizon coverage. They don't even sell Verizon Tracfones there. So I need an ATT sim. She said I would have to buy one. So I ordered an ATT sim. I have a BYOP.
    Is anyone else having issues with intermittent service?

  2. #2
    Join Date
    May 2009
    Location
    BP subsidized Gulf Coast
    Posts
    8,115
    Carrier(s)
    Tracfone
    Feedback Score
    0
    Quote Originally Posted by haymeadowfield View Post
    The chat person said I had to upgrade to Verizon.
    That might now be in every CSR`s script... to solve any problem!

  3. #3
    Join Date
    Sep 2016
    Posts
    2,351
    Feedback Score
    0
    Quote Originally Posted by haymeadowfield View Post
    I explained to her that altho I have Verizon in my area, I travel to an area frequently that does not have Tracfone Verizon coverage. They don't even sell Verizon Tracfones there. So I need an ATT sim. She said I would have to buy one. So I ordered an ATT sim. I have a BYOP.
    I'd recommended that if you really feel the need to try to activate the TF/ATT sim that you set up an account using a zip code and area code you absolutely know does not have Verizon service. That's if you can even activate it. I have the feeling that the days are numbered to even activate "new" service on TF/ATT even in areas that don't have Verizon service.

  4. #4
    Join Date
    Dec 2017
    Posts
    463
    Feedback Score
    0
    I would remove then reseat the existing sim before I tried to replace it with a different one. Might have just been an ATT problem?

  5. #5
    Join Date
    Apr 2008
    Posts
    494
    Feedback Score
    0
    Well the problem was with ATT. I found out this morning that a contractor cut a fiber optic line yesterday for ATT and that put out service for lots of ATT people not just Tracfone customers. My phone is working just fine today.

  6. #6
    Join Date
    Dec 2013
    Posts
    390
    Carrier(s)
    TracFone on VZW
    Feedback Score
    0
    Glad you don't have to mess with a new SIM card.

    I will be switching from TF/AT&T to TF/VZW at TF's request. The bummer is that I now have 4 bars (reception) with my TF/ATT service at home and my wife (on VZW proper) only has 3 bars. I'm not looking forward to finding out what signal I get from TF/VZW.
    iPhone 11 on Tracfone/VZW.
    I hate Apple. (I really miss Android)

  7. #7
    Join Date
    Oct 2014
    Posts
    11,354
    Device(s)
    Pixel 4a, Samsung A51, Samsung S22, Essential PH-1
    Carrier(s)
    TF/Verizon, Walmart Freedompop, Google Fi T-mo, FreeUP AT&T
    Feedback Score
    0
    Quote Originally Posted by Brian VT View Post
    I will be switching from TF/AT&T to TF/VZW at TF's request. The bummer is that I now have 4 bars (reception) with my TF/ATT service at home and my wife (on VZW proper) only has 3 bars. I'm not looking forward to finding out what signal I get from TF/VZW.
    The signal bar is not a reliable indicator for comparing signal strength between two phones that are not the same make/model. Use the Network Signal Info app which shows signal strength as a numerical value, making the comparison more accurate.

    Name:  Network-Signal-Info-LG-Q6-2019-11-17.jpg
Views: 57
Size:  42.5 KB

  8. #8
    Join Date
    Oct 2014
    Posts
    11,354
    Device(s)
    Pixel 4a, Samsung A51, Samsung S22, Essential PH-1
    Carrier(s)
    TF/Verizon, Walmart Freedompop, Google Fi T-mo, FreeUP AT&T
    Feedback Score
    0
    Another useful app is Phone Signal Information . It shows a running graph of the signal strength, when a tower switch occurs, and more details.

    EDITED: Those signal info apps are for Android devices. Don't know if there are similar apps for iPhones.

  9. #9
    Join Date
    Dec 2013
    Posts
    390
    Carrier(s)
    TracFone on VZW
    Feedback Score
    0
    Good stuff. Thanks!

Similar Threads

  1. How is ATT Service in the Bay Area ???
    By ~ever~ in forum AT&T
    Replies: 16
    Last Post: 12-12-2002, 12:30 AM
  2. Replies: 0
    Last Post: 10-07-2002, 05:08 PM
  3. att service
    By Moleman in forum AT&T
    Replies: 2
    Last Post: 07-23-2002, 02:21 PM
  4. Replies: 8
    Last Post: 02-03-2002, 10:33 PM
  5. RE: ATT service in CA?
    By lakerboy21 in forum Rogers/Fido/Chat-r
    Replies: 8
    Last Post: 11-29-2001, 07:30 PM

Bookmarks