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Thread: Invalid email for email I've used for 20 years with Tracfone

  1. #1
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    Invalid email for email I've used for 20 years with Tracfone

    Ha ha... they have changed their rules on valid characters for email names.

    My [email protected] isn't working any more for any logins. No more underscores I guess.
    /\ offending char here.

    Luck for me I could fingerprint login to the TF APP and change my email address to my #2 email there.

  2. #2
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    Yeah, my main email address has an underscore; after they changed the rules recently I had to log in using the phone number.

  3. #3
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    Hi jaxpaboo. This is Alex. from TracFone Wireless. We read your post and we want to further help you out about this. I believe, for us to check if the email is correct in our system. I highly suggest that you have to call us so that we can check and update your account.
    LOL... Incompetent TF helper PM'd me this. Is Alex a bot or does Alex really have a lack of reading comprehension?

  4. #4
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    It is just like the 12 character limit if you want to reset your password when using web site. The app does not does have this issue.

  5. #5
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    Is Alex a bot or does Alex really have a lack of reading comprehension?
    Alex is a bot without question.
    Just another day in paradise.....

  6. #6
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    Quote Originally Posted by jaxpaboo View Post
    LOL... Incompetent TF helper PM'd me this. Is Alex a bot or does Alex really have a lack of reading comprehension?
    To be honest, I even doubt a real person said that.

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