Verizon’s Vestberg says 3Q wireless net adds will be negative again

[@TheRealDanny]

Vestberg also said that Verizon’s churn is also on the rise in response to the price hikes in some of the company’s rate plans.

https://www.fiercewireless.com/wirel...negative-again

[VVivian]

Their LTE and 5G Nationwide networks would be considerably less congested if they let everyone onto 5G Ultra Wideband, even if they capped the 5G UW speeds of lines not on premium unlimited.

People would be much more willing to stay if the network were less congested.

[techguru30]

I wonder how much longer the VZW board of directors are going to tolerate the current customer losses before they replace the current CEO?


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[Orlimar1]

It doesn’t feel like a premium network like it used to. I have gaps in coverage where I didn’t used to see them. Then when I test T-Mobile and ATT they seem pretty close. With the 3g shutdown coming it just seems different. I do believe starting on 2024 it will be a superior network again. But they’re trying to sell it at a premium right now.

[ecs0013]

Their LTE and 5G Nationwide networks would be considerably less congested if they let everyone onto 5G Ultra Wideband, even if they capped the 5G UW speeds of lines not on premium unlimited.

People would be much more willing to stay if the network were less congested.

I completely agree - while I'm currently on a plan with some other family members, Verizon's LTE network is badly congested where they live and unless I'm going for a high-tier plan, I can't take advantage of the mmWave sites in the town I'm in, so the whole thing seems moot.

I'm all for different tiers of service to have different pricing options, but it seems to just be hurting everyone (people with capable devices can't see the best part of Verizon's network and people with LTE-only devices are more prone to congestion, even on higher-tier plans).

It also seems like mmWave construction has stopped (at least in my area). While I get that there's some red tape for putting up sites, being able to offer their internet product can add additional "stickiness" for customers.

[rpz1]

Their LTE and 5G Nationwide networks would be considerably less congested if they let everyone onto 5G Ultra Wideband, even if they capped the 5G UW speeds of lines not on premium unlimited.

People would be much more willing to stay if the network were less congested.

Please educate me. How does the use of more UW in a city 25 miles away reduce the congestion on the tower that serves me that only has LTE and NW5G ? Thanks.

[daisydoo]

I had to leave Verizon. The network got so bad and the price was outrageous especially with bad performance.

I think Verizon would be better off with a new ceo.

Went to a Verizon store with a friend and the rep wouldn’t hook up his unlocked iPhone 11. They said he would have to buy a new phone from them to start service. He ended up going to T-Mobile which didn’t give him any problems.

Verizon is broken right now that’s for sure. In my eyes definitely the worst of the 3 carriers right now


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[techguru30]

I had to leave Verizon. The network got so bad and the price was outrageous especially with bad performance.

I think Verizon would be better off with a new ceo.

Went to a Verizon store with a friend and the rep wouldn’t hook up his unlocked iPhone 11. They said he would have to buy a new phone from them to start service. He ended up going to T-Mobile which didn’t give him any problems.

Verizon is broken right now that’s for sure. In my eyes definitely the worst of the 3 carriers right now


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I am guessing the Apple iPhone 11 was not premium enough for the Verizon CEO to allow your friend to get postpaid service with his company. Lol. But Verizon Wireless is currently a train wreck with the CEO doubling down on his bad decisions.

[jumpmanj2395]

I'm truly not surprised. Verizon wants to be a "premium carrier" while not delivering the capacity a "premium carrier" should. C-Band will help, however their biggest issue is cell density. AT&T played it smart and got cband + DOD for far less than Verizon could dream of. Meanwhile, T-Mobile continues to build out N41 rapidly and has C-band and DOD of their own including the second largest holdings of mmwave outside of verizon. AT&T's network is surprisingly holding up compared to Verizon but it is just down to density.

The other thing that is hurting them is purchasing of AWS from cable co. in exchange for them to under cut Verizon's pricing and deliver the exact same experience for far less. I see zero point to be on Verizon postpaid with Xfinity and spectrum mobile offering postpaid priority minus data limits for far less than Verizon.

People are just not interested anymore of paying top dollar for phone service when majority of us live in suburban/urban areas where all 3 are the exact same.

[Theghostlad82]

The other thing that is hurting them is purchasing of AWS from cable co. in exchange for them to under cut Verizon's pricing and deliver the exact same experience for far less. I see zero point to be on Verizon postpaid with Xfinity and spectrum mobile offering postpaid priority minus data limits for far less than Verizon.

People are just not interested anymore of paying top dollar for phone service when majority of us live in suburban/urban areas where all 3 are the exact same.

This is their biggest issue right now. The cable company's also get access to Verizons UW 5G and it doesn't count toward their data caps at all. Why pay Verizon 70-90 per line when you can pay the cable company you likely are using anyways for your home isp 20-50 per line for the same service.

The only thing that worries me about TMobile is they still really haven't addressed their backhaul, or lack thereof, issues, and really haven't announced a plan to do so anytime soon. Verizon (and att for that matter) have been running their own fiber to their sites like crazy, TMobile will have to address this sometime soon.


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[zapjb]

I have trouble reading financial sheets. But I wonder if VZW is grossing more because of price hikes even though they're dropping subs.

[ecs0013]

Please educate me. How does the use of more UW in a city 25 miles away reduce the congestion on the tower that serves me that only has LTE and NW5G ? Thanks.

I think it's more the instance where you have LTE, 5G Nationwide, C-Band, and mmWave available and most people are crammed onto LTE or 5G Nationwide. In the suburaban and rural areas, I think that's where C-Band can help (just like T-Mobile running n41 further and further out), but again, it seems Verizon is restricting who can access C-Band.

Went to a Verizon store with a friend and the rep wouldn’t hook up his unlocked iPhone 11. They said he would have to buy a new phone from them to start service. He ended up going to T-Mobile which didn’t give him any problems.

That's odd, especially since the 11 was a universal model (no Intel/Qualcomm split like prior iPhones) - without knowing what they tried, I wonder if there was something shady going on at the store or ineptitude.

The only thing that worries me about TMobile is they still really haven't addressed their backhaul, or lack thereof, issues, and really haven't announced a plan to do so anytime soon. Verizon (and att for that matter) have been running their own fiber to their sites like crazy, TMobile will have to address this sometime soon.

Yep, T-Mobile has gotten some pretty good speeds in a lot of areas with n41 and proper backhaul, but there's always the "I have 5G UC and get 2Mbps" posts on here and Reddit. It seems curious to me that they're unloading the old Sprint fiber network that could be good backhaul in some places to Cogent, while AT&T and Verizon tend to do a lot themselves if they can (obviously in some cases they'll use third-parties). I used to live in Indianapolis where there were Verizon and AT&T mmWave sites and both Verizon and AT&T ran all their own fiber. For Verizon there were costs and things to coordinate as it was entirely new construction, AT&T was the ILEC so they used a lot of existing infrastructure.

Nonetheless, I'm also eager to see what happens when AT&T and Verizon light up more C-Band as that will help quite a bit with speeds and congestion in places that they haven't deployed mmWave.

[rpz1]

I think it's more the instance where you have LTE, 5G Nationwide, C-Band, and mmWave available and most people are crammed onto LTE or 5G Nationwide. In the suburaban and rural areas, I think that's where C-Band can help (just like T-Mobile running n41 further and further out), but again, it seems Verizon is restricting who can access C-Band.

Yes I can understand when an area has LTE, NW5G and C-band. But some rural and maybe even some suburbs will never see c-band even by 2024, if ever, without tower infill due to c-bands current limited range vs LTE.

[Jack Hagar]

Their LTE and 5G Nationwide networks would be considerably less congested if they let everyone onto 5G Ultra Wideband, even if they capped the 5G UW speeds of lines not on premium unlimited.

People would be much more willing to stay if the network were less congested.

The network is not the issue it's the pricing. They would have bene leaving LONG ago if t was the network/ People want to pay less and Verizon isn't willing to budge. Spectrum and Xfinity Mobile are great at a rapid pace while Verizon is losing customers and they all use Verizon's network. It's the COSTS of the plans

[mwdewey]

The wording of the statement, "3Q wireless net adds will be negative again" is a priceless example of a company twisting itself into knots in order to not have to say or admit that they actually lost customers in another quarter.