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Thread: Texting issue

  1. #1
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    Texting issue

    A friend of mine said her daughter's iphone on ST stopped being able to text recently, both with androids and other iPhones. I think it's both inbound and outbound. Sounded like data and calls still work. She has not had success calling support. Any ideas I can suggest to her?

    Sent from my Z6530V using Tapatalk

  2. #2
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    Did they change phones? Is iMessage linked to the number?

    If setup correctly, iPhone to iPhone should uses iMessage which uses data. While iPhone to Android or Android to iPhone is SMS/MMS.

    I know sometimes changing phones might mess things up too.

  3. #3
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    Quote Originally Posted by advcomp2019 View Post
    Did they change phones? Is iMessage linked to the number?

    If setup correctly, iPhone to iPhone should uses iMessage which uses data. While iPhone to Android or Android to iPhone is SMS/MMS.

    I know sometimes changing phones might mess things up too.
    It didn't sound like it. I think they said something about missing the expiration and renewed a day late and it might have happened at that point but not sure.

    Sent from my Z6530V using Tapatalk

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