Results 1 to 9 of 9

Thread: Network Pass and previous customers

  1. #1
    Join Date
    Jul 2004
    Location
    New York City
    Posts
    1,026
    Device(s)
    s8/s8+/Nexus5x
    Carrier(s)
    Sprint
    Feedback Score
    0

    Network Pass and previous customers

    Hi,

    I have a few questions regarding Network Pass and the exclusion of previous customers:

    1. If I buy a phone and activate it on T-Mobile postpaid but then cancel that line right away will that esim be excluded from doing the trial , can I activate on physical sim to avoid this
    2. Does prepaid count as previous customers for exclusion purposes?

  2. #2
    Join Date
    Aug 2008
    Posts
    15,610
    Feedback Score
    0
    I wouldn't try to activate the phone with T-Mobile and then cancel. They may record the IMEI and know you're not a new customer. They do try to make sure you have current service from another carrier. They don't want people just getting three months of service on a new phone. So I would try to activate on an MVNO to get temporary phone service. If you have an iPhone, you could get a free 10 day eSIM trial from U.S. Mobile, that might meet the requirement.

    They ask for a physical address and an email address during the sign up. If they have either in their database, they are likely to decline you from getting Network Pass. You can easily get a new free email address. And I don't think they check that you actually reside somewhere, so you can enter a different billing address if you're already in their system.

    That should get you going.

  3. #3
    Join Date
    Jul 2004
    Location
    New York City
    Posts
    1,026
    Device(s)
    s8/s8+/Nexus5x
    Carrier(s)
    Sprint
    Feedback Score
    0
    Quote Originally Posted by jet1000 View Post
    I wouldn't try to activate the phone with T-Mobile and then cancel. They may record the IMEI and know you're not a new customer. They do try to make sure you have current service from another carrier. They don't want people just getting three months of service on a new phone. So I would try to activate on an MVNO to get temporary phone service. If you have an iPhone, you could get a free 10 day eSIM trial from U.S. Mobile, that might meet the requirement.

    They ask for a physical address and an email address during the sign up. If they have either in their database, they are likely to decline you from getting Network Pass. You can easily get a new free email address. And I don't think they check that you actually reside somewhere, so you can enter a different billing address if you're already in their system.

    That should get you going.
    I think email address just should not be used on TMO within past 90 days

  4. #4
    Join Date
    Jul 2003
    Location
    New York
    Posts
    1,229
    Carrier(s)
    VZW - Work phone / T-Mobile (iPad) / Verizon (personal phone) / Tracfone AT&T MVNO (for fun)!
    Feedback Score
    0
    ... and if you were a prior Sprint customer, even several years ago, your email address used might be in their database as a current customer

  5. #5
    Join Date
    Jul 2004
    Location
    New York City
    Posts
    1,026
    Device(s)
    s8/s8+/Nexus5x
    Carrier(s)
    Sprint
    Feedback Score
    0
    Quote Originally Posted by high technology View Post
    ... and if you were a prior Sprint customer, even several years ago, your email address used might be in their database as a current customer
    Yeah, but I thought they only care about past 90 days

  6. #6
    Join Date
    Jun 2003
    Location
    Republic of Texas
    Posts
    1,603
    Device(s)
    Pixel 7, 6a, 4a 5G, iPhone 11, iPhone XR, OnePlus Nord N10 5G, Moto One 5G Ace, Moto G Stylus 2021
    Carrier(s)
    Google Fi, T-Mobile Data Plan, FreedomPop Walmart Free Plan, TracFone on Verizon, AT&T and T-Mobile.
    Feedback Score
    0
    I know someone that used his dogs name and the vacant lot address across from his house with a new email. He said when he tried it legit the response was you seem familiar and he was turned down.

  7. #7
    Join Date
    Jul 2004
    Location
    New York City
    Posts
    1,026
    Device(s)
    s8/s8+/Nexus5x
    Carrier(s)
    Sprint
    Feedback Score
    0
    But do they care about prepaid, I wanted to activate the esim to use a few more weeks of prepaid I have left on a new phone and then do the network pass

  8. #8
    Join Date
    Aug 2008
    Posts
    15,610
    Feedback Score
    0
    Quote Originally Posted by jmsilver99 View Post
    But do they care about prepaid, I wanted to activate the esim to use a few more weeks of prepaid I have left on a new phone and then do the network pass
    "Current T-Mobile, Sprint, and Metro by T-Mobile customers or customers of T-Mobile partners using the T-Mobile network are not eligible"

    https://www.t-mobile.com/support/coverage/network-pass

    During your eligibility check, I believe it asks for the phone number of the device you want to add the eSIM to. So if you gave them your prepaid number, I think it would block you from the pass.

  9. #9
    Join Date
    Jul 2004
    Location
    New York City
    Posts
    1,026
    Device(s)
    s8/s8+/Nexus5x
    Carrier(s)
    Sprint
    Feedback Score
    0
    Quote Originally Posted by jet1000 View Post
    "Current T-Mobile, Sprint, and Metro by T-Mobile customers or customers of T-Mobile partners using the T-Mobile network are not eligible"

    https://www.t-mobile.com/support/coverage/network-pass

    During your eligibility check, I believe it asks for the phone number of the device you want to add the eSIM to. So if you gave them your prepaid number, I think it would block you from the pass.
    Yeah, Id give them my Visible number which is in the primary sim. Anyway, I didnt activate the prepaid eSim in my new phone. I activated a Verizon trial on the esim for 30 days, Ill probably let my $15 Connect plan die out for the last few weeks once I send in the trade that has that eSim so my new phone's eSim will be clean of TMO anyway and I can activate it for trial once VZW ends

    Its good I will be able to test out Verizon postpaid versus Visible legacy plan to see if I get the same dead spots

Similar Threads

  1. GPRS Network Equipment And Speed
    By Ditcho in forum Fido
    Replies: 0
    Last Post: 11-19-2001, 11:39 AM
  2. Poll: Which network has the worst customer service?
    By torontonian2001 in forum The Lounge
    Replies: 9
    Last Post: 08-02-2001, 12:51 AM
  3. ATTN: VSTech and VS Customers
    By Unregistered in forum T-Mobile
    Replies: 9
    Last Post: 07-30-2001, 10:22 AM
  4. S40 and Siemens Customer Support
    By cake in forum Siemens
    Replies: 0
    Last Post: 07-12-2001, 07:54 PM
  5. Network with the worst customer service.
    By torontonian2001 in forum The Lounge
    Replies: 0
    Last Post: 06-25-2001, 11:39 PM

Bookmarks