Adding data to TracFone with no data or wifi

**macawlady1959** · 01-10-2023, 01:33 PM

Currently experiencing storms which knocked out our internet. Bought a $10 data card to add to my son's phone. (He currently has no data at all) I had to use my phone to buy the card, but put in all the info for my son's phone. So far, nothing is happening.

Feel really silly asking this question, but: is Wifi required to add data to a phone? Thought this could be done with cell service alone.

Many thanks in advance.

**Jairzinho** · 01-10-2023, 01:55 PM

No. Your son's phone can even be completely off. It doesn't matter.

Did you use the tracfone app in your phone to add data to your son's line?

That's what I do with a phone that I almost never have physical contact with but I manage the line from my phone using the TF app.
I'm sure you could also do it using your phone browser (if you don't have the app and/or you phone is not with tracfone).
All I care is that when I check the balance for that line, it shows the minutes, texts and/or data being added to it. If they don't show after you add them, the issue is not related to your son's phone lack of connectivity to wi-fi or data at that moment, or you not using wi-fi either for the transaction.

I've never had a problem with doing it that way.

**macawlady1959** · 01-10-2023, 02:04 PM

Thanks. I was able to check with 611611 text and the data has been added to his account. His data is turned on. However, still cannot access internet. Have restarted phone several times, still no joy.

He does have the TracFone app but it has never been set up & attempting to set it up just generates an error message.

**hpham** · 01-10-2023, 02:10 PM

Originally Posted by macawlady1959

Thanks. I was able to check with 611611 text and the data has been added to his account. His data is turned on. However, still cannot access internet. Have restarted phone several times, still no joy.

Ask him to check the Access Point Name (APN) in his phone Settings-->Network Connections and see if it's set to VZWINTERNET or TRACFONE.VZWENTP. The correc one for most phones is VZWINTERNET.