Reply With QuoteYes, it will deduct.Originally Posted by rockphantom
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Phone fan
Quick question. I have a Samsung A13 Tracfone which has Wi-Fi calling enabled. If I use my home wi-fi network to make calls using my TF phone number from my A13, will that count against my TF talk time balance?
Thanks!
Radiation is good
Yes, it will deduct.
Post Machine
Based on posts from forum members:
* TF/Verizon: deducts minutes for WiFi calls.
* TF/AT&T: does not deduct minutes for WiFi calls.
* TF/T-mo: deducts 2x the minutes for WiFi calls
Phone fan
Thank you both for the reply. Alex from TF sent me this in a private message.
I wonder why he/she didn't just share this info on the thread?
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We have read your post on this thread, and want to respond to your concern. No, it won't deduct minutes to your balance.
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I've got more phones than fingers
"Alex" (a random person assigned to monitor this forum) tends to be clueless and inaccurate.
Super Moderator
Many of us are convinced that "Alex" is just a Bot that responds to questions where it monitors customer feedback.
Just another day in paradise.....
Post Machine
Check your minute balance before and after a WiFi test call then let us know if Alex is right or wrong. Tell us which carrier your phone uses too. Thanks.
Super Moderator
OP, never forget that when "Alex" or any CS rep talks to you, it is the only time it doesn't count against you. Administrative text/calls do not use your allowances.
I've climbed a cellphone tower
Just tested Verizon sim and 1 minute was deducted from balance for a 40 second wifi call. So much for Alex.I no longer have AT&T or T-Mobile sims so can't test them.
I've got more phones than fingers
Yeah I tested TF/Verizon too.. made 3 - 5 second Wi-Fi calls and 3 minutes were deducted from my minutes bucket.
I've got more phones than fingers
Has Alex ever given a correct answer?
Super Moderator
From what everyone has shared is the "Alex" suggests that users call into customer service and not much else. I still don't think it is a real person.
I've got more phones than fingers
TF/ATT appears to give free WiFi calling. I just tried it with two sims.
I've got more phones than fingers
I don't think Tracfone Alex is a Bot. This is not a Verizon-owned forum where it might make sense to invest like that.
The responses are typical Tracfone CSR pretending to know stuff.
Also, they dare not post the responses publicly, because the BS could get them in trouble for posting wrong information.
It just seems like a part-time CS adventure.
It needs to get lost, because we end up having to clean up the mess.
I have a blue tooth
Is the Bot programmed to give wrong answers so that it appears to be a TF human CSR?
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