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Thread: Transfer from S5 to A53. Possible to keep triple minutes?

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    Transfer from S5 to A53. Possible to keep triple minutes?

    I've got an old Samsung S5 BYOP phone that's about done. Bad battery, broken screen and intermittent charging port. It is still usable. I'd like to transfer phone number, units and service to my A53 5G. The S5 has triple minutes. Is it possible for the triple minutes to continue on the A53? The A53 is used. It was active until yesterday when I harvested everything off it for another phone. Can I reuse the sim that came with the A53? Better to use a new sim? I do have a new triple minute BYOP sim that's years old. What's the best way to do this transfer? Chat? Corporate phone? I don't want to lose my long time phone number. Thanks!

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    Is the inactive A53 in the same account as the S5.

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    If your A53 is TF-branded, it should be used with its original SIM, even if that SIM was activated then deactivated. If you want to use a BYOP SIM with a TF-branded phone, you'll have to get a rep to pair the BYOP SIM to the phone as a replacement for the original SIM.

    It's hard to predict whether or not the S5's TMFL will be carried forward to the next phone/SIM. My main phone is an S22 with a BYOP TF/Verizon SIM. It started out as an LG800 feature phone in 2012 with TMFL, has gone through many transfers to TF-branded phones and BYOP SIMs, and it still has TMFL.

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    Quote Originally Posted by kaZZoo View Post
    Is the inactive A53 in the same account as the S5.
    Yes, same account.

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    Quote Originally Posted by hpham View Post
    If your A53 is TF-branded, it should be used with its original SIM, even if that SIM was activated then deactivated. If you want to use a BYOP SIM with a TF-branded phone, you'll have to get a rep to pair the BYOP SIM to the phone as a replacement for the original SIM.

    It's hard to predict whether or not the S5's TMFL will be carried forward to the next phone/SIM. My main phone is an S22 with a BYOP TF/Verizon SIM. It started out as an LG800 feature phone in 2012 with TMFL, has gone through many transfers to TF-branded phones and BYOP SIMs, and it still has TMFL.
    The A53 is Tracfone branded. Maybe TMFL is attached to the phone number? Is a transfer like this relatively safe to do on the website or is chat or corporate phone better?

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    Quote Originally Posted by 54321ZERO View Post
    Maybe TMFL is attached to the phone number? Is a transfer like this relatively safe to do on the website or is chat or corporate phone better?
    The TF Terms & Conditions say:
    "DOUBLE/TRIPLE MINUTES: Some Phones and Airtime Cards include a Double or Triple Minutes feature. Any minutes included with a Double or Triple Minutes Airtime Card do not double or triple, however, the feature will apply to the life of the applicable phone and will double or triple the minutes of all future Airtime Cards you purchase and redeem. To be clear, only minutes that are purchased and redeemed after the redemption of a Double or Triple Minutes card will double or triple. The Double or Triple Minutes feature is not transferable even if your phone is damaged, lost or stolen . Promotional, bonus and other non-purchased airtime minutes do not double or triple". That sounds like TMFL is tied to the exact phone. But in practice (or due to TF's generosity) it seems to tie to a phone number.

    While transferring between two phones that are on TF/Verizon and in the same account seems to be "safe", if you don't want to lose your phone number or balances, I'd let the rep do it.

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    The tripling attribute is only relevant when topping up.

    Once the units themselves have been tripled they are fungible units, mixed in with those from other sources and NEVER get divided by three subsequently.

    Of course any units can get disappeared completely during account changes transfers / combines

    but by doing so with a Chat rep, taking screenshots before any change operation every time, the odds are good such issues can get resolved eventually given time patience and perseverance

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    Well, this isn't good. I was curious if this transfer was possible on the website. I went into my account and clicked on activate for the A53. To my surprise the A53 immediately activated with the identical buckets and service end date that I had transferred off to a 3rd phone yesterday. I had expected it would first ask me if I wanted to keep my number and all that. This would give me a chance to back out. But it's now active with minutes and service time that shouldn't be there. What now?

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    Quote Originally Posted by 54321ZERO View Post
    But it's now active with minutes and service time that shouldn't be there. What now?
    Basically you got an unexpected "windfall" from TF. You can use it as a 2nd line until TF detects the error and kills it, or play it straight and ask a rep to deactivate it then reactivate it with a transfer from your S5.

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    Quote Originally Posted by 54321ZERO View Post
    Well, this isn't good. I was curious if this transfer was possible on the website. I went into my account and clicked on activate for the A53. To my surprise the A53 immediately activated with the identical buckets and service end date that I had transferred off to a 3rd phone yesterday. I had expected it would first ask me if I wanted to keep my number and all that. This would give me a chance to back out. But it's now active with minutes and service time that shouldn't be there. What now?
    You have another phone laying around, activate it, keeping the A53’s number.

    When the A53 is showing inactive with just the IMEI, ( no phone number ) then you can do what you wanted to do.

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    Quote Originally Posted by 54321ZERO View Post
    Well, this isn't good. I was curious if this transfer was possible on the website. I went into my account and clicked on activate for the A53. To my surprise the A53 immediately activated with the identical buckets and service end date that I had transferred off to a 3rd phone yesterday. I had expected it would first ask me if I wanted to keep my number and all that. This would give me a chance to back out. But it's now active with minutes and service time that shouldn't be there. What now?
    What phone number does the A53 have on it now? And what phone number does the "3rd phone" have?

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    Quote Originally Posted by sillyette View Post
    What phone number does the A53 have on it now? And what phone number does the "3rd phone" have?
    The A53 has it's original number. Yesterday, I had transferred/combined the units and service days to the 3rd phone and keeping the 3rd phone's number. There should not have been any units and service days left on a A53 so this shouldn't have happened.

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    Quote Originally Posted by 54321ZERO View Post
    There should not have been any units and service days left on a A53 so this shouldn't have happened.
    This shouldn't have happened, but it had happened before with other members too. It usually happened when the phone was reactivated SOON (maybe a day or two) after its service was combined into another phone.

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    I have a phone (Samsung J3 Orbit) that I combined the balance away to another phone, and deactivated the J3. Months later I reactivated the J3 in another part of the country, so I expected a new phone number being in a different zip code (from the cell towers it was near?). It activated with the same phone number it had previously, and it mysteriously added about 90 days of extra service days, about how many service days it had on it previously.

    With Tracfone, you just never know what you will get.

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    Quote Originally Posted by 54321ZERO View Post
    The A53 has it's original number. Yesterday, I had transferred/combined the units and service days to the 3rd phone and keeping the 3rd phone's number. There should not have been any units and service days left on a A53 so this shouldn't have happened.
    Actually this is very common, happens all the time, these "bonus units" are not a sign of anything going wrong, other than lower profits for the company

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