ringtones not making it to the phone

**morph166955** · 06-29-2005, 11:05 PM

im trying to email rings to my phone and there just not getting there. i just got the phone today but its all up and i have gotten texts and stuff before so im not sure why its not working. the verizon wireless pix sending thing doesnt let me send it (says bad media type or something when i try to upload it). any help would be appreciated.

**Humpa** · 06-30-2005, 03:23 AM

Originally Posted by morph166955

im trying to email rings to my phone and there just not getting there. i just got the phone today but its all up and i have gotten texts and stuff before so im not sure why its not working. the verizon wireless pix sending thing doesnt let me send it (says bad media type or something when i try to upload it). any help would be appreciated.

Rename it to a .mid and send it to [email protected] - don't convert, just rename it. Make sure windows is not simply renaming it to yoursong.mid.mp3, it must be yoursong.mid (Tools > Folder Options > View > uncheck "hide extensions for known filetypes):
http://zano6.home.att.net/V710_TransFlash.htm

**morph166955** · 06-30-2005, 09:35 AM

i tried that...its not working. also im just using #'s with no - in the address i assume thats correct (eg [email protected] instead of [email protected]). ill try it again but as of last night it wasnt working.

**Humpa** · 06-30-2005, 09:42 AM

Originally Posted by morph166955

i tried that...its not working. also im just using #'s with no - in the address i assume thats correct (eg [email protected] instead of [email protected]). ill try it again but as of last night it wasnt working.

Does that email address work at all? Can you send an email without an attachment?
How about sending an actual midi file? Or how about a known good mp3 ringtone (like from one of the V710 download sites) renamed to a .mid?

**morph166955** · 06-30-2005, 10:50 AM

nothings getting to the phone at all...i tried sending a plane text one w/o any attachments with no luck. ideas?

**fibi713** · 06-30-2005, 11:12 AM

Hi, I have a similar problem with sending ringtones to my phone. I renamed it to song.mid
I've tried it before and it only worked once. What happened to me is that I receive the txt with the attachment but when I open the attachment, the ringtone is only 1 second long when it should be a full ringtone.
Does anyone know how to fix this?

thanks!

**Humpa** · 06-30-2005, 11:29 AM

Originally Posted by morph166955

nothings getting to the phone at all...i tried sending a plane text one w/o any attachments with no luck. ideas?

Are you on Verizon?
Do you have software version 1.40.0R?
Have you done anything to the phone?
Can you send text messages? Can you receive a text message if you send it to [email protected]?

**morph166955** · 06-30-2005, 05:34 PM

1. yes
2. yes it says 8700_01.40.0R when i lookup S/W Version
3. no. just got it yesterday im tryin to put the rings and pics on it now. i have done no alterations or anything to it.
4. yes. just tested it...worked fine. im going to try vzwpix.com now.

**morph166955** · 06-30-2005, 05:36 PM

my#@vzwpix.com didnt work but vtext.com did.

**morph166955** · 06-30-2005, 05:37 PM

and i just tried to send one with an attachment to vtext. it came in but i cant save the file. just shows up as <<ring.mid>>

**Humpa** · 06-30-2005, 05:43 PM

Originally Posted by morph166955

and i just tried to send one with an attachment to vtext. it came in but i cant save the file. just shows up as <<ring.mid>>

You can't send attachments to the vtext.com address - I don't think you can, at least.

Can you send a pic message from your phone? Can you get to Get It Now?

Call 611. Something is wrong. Perhaps they just need to turn on data (which is free).

**morph166955** · 06-30-2005, 06:04 PM

i can get into get it now. i dont have anyone to send a pic message to to test it so im not sure. ill call verizon tomorrow and see what i have to do.

**SK2** · 06-30-2005, 07:50 PM

I'm having the same problem now. I got the phone a few days ago and I was able to send a few files to [email protected]. Just recently, it won't send to my phone. It keeps saying "Packet Data" every few seconds or so and then returns to just the Verizon Wireless banner. There were a few instances when I would get the text and I had the option to 'download' and it says "Packet Data" then my phone switches to "No Service" for a second or two and then back to full bars. It doesn't download anymore. It used to take a few seconds to send files over.

**morph166955** · 06-30-2005, 09:36 PM

after two hours on the phone with verizon and up to tier 7's supervizor i found out that they have mpeg type files blocked from being sent. they actually check the file for the mpeg stamp rather then just the file extension so you simply cant do it with there vxwpix setup anymore.

someone please confirm this and that its not just my phone.

**Humpa** · 06-30-2005, 10:40 PM

Originally Posted by morph166955

after two hours on the phone with verizon and up to tier 7's supervizor i found out that they have mpeg type files blocked from being sent. they actually check the file for the mpeg stamp rather then just the file extension so you simply cant do it with there vxwpix setup anymore.

someone please confirm this and that its not just my phone.

Works fine for me in Boston. I just wasted 25cents to try it.

.... lol
Try a known good ringer. I used an mp3 ringer from Mark V's site.

I thought your problem was that you couldn't even send any message at all to your @vzwpix.com address? How did they fix that problem? Are you getting the emails now, but without the attachment?

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