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Thread: How long do you have to be a Sprint customer to recieve retention plans?

  1. #1
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    How long do you have to be a Sprint customer to recieve retention plans?

    i already asked this in another thread, but i figured i would get a better answer by starting a new thread..

    How long do you have to be with Sprint in order to get the Retention plans?? i seen some really good plans from sprint for retention..

    Any help would be appreciated!
    Left: Verizon Unlimited LTE, Right: WideOpenWest 500/50

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    I was told 6 months, even though I have some retention codes already on my plan.

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    I've learned it's not how long but rather how much you spend with them.

    I've been a sprint customer for 7 years, and wanted to see if they can offer me a better deal to stay (my phone is broken and could get a new phone if I switch to someone else). But they didn't even try. I'm wasn't asking for freebies, just a better deal to offset the cost of a new phone, but nothing.

    My friend on the other hand got offered a really good retention plan on his first call. I think he spends like $10 more on his plan than I do, but I really believe that's what makes them offer it to you.

    Good luck.

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    Quote Originally Posted by DjDynasty
    I was told 6 months, even though I have some retention codes already on my plan.
    how long have you been a subscriber? and how do i get a retention plan?

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    Yeah, like its been mention before.. You have to be someone with at least a year or so and be spending more then the average consumer..

    If you are not happy and want to leave, just think of the ETFs, would u really want to live just because you did not get a retention plan? not to mention, you are not going to get the same plans for the money any where else unless you go to US Cellular.. hehehe..

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    no, i dont want to leave, i love sprint's service, and i am really happy, but if i could get a better deal on my current plan, i will do so..lol

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    Quote Originally Posted by brad15
    no, i dont want to leave, i love sprint's service, and i am really happy, but if i could get a better deal on my current plan, i will do so..lol
    Like me?

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    Quote Originally Posted by Tauro72
    Like me?
    yup, exactly!

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    Chicago

    djdynasty - on your post it says that sprint was OK until they got your DDN - what's up with that? Also wanted to know more about the free vision and text plan---


    Let's Go Bears!!!

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    Quote Originally Posted by bugheman
    djdynasty - on your post it says that sprint was OK until they got your DDN - what's up with that? Also wanted to know more about the free vision and text plan---
    I don't know how they got my social, But I've found like 2-3accounts opened in my name, Which is why I had a fit. I don't want the social because of my ex being crazy. He uses cell phone accounts to find out where I live. So I got smart. My billing address is an indian casino on one, and a straight strip club on another account. Both are setup for paperless billing, but I'm looking at Verizon right now. Just need to find someone to hook me up at Verizon the way I've had people hook me up at Sprint & Cingular. I don't really know how to work the Verizon system.

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    I was a sprint customer from 1999 until a few weeks ago. By the end of the time they had given me a few perks for free like 8PM nights and weekends--but over the last two years I've had to pay full price for two crappy phones because the screen kept going kapputt on those little blue-screened Samsung phones. Whatever they were after the second one broke I paid full price for an n400 which was another crappy, large phone. When it started having signal problems Sprint offered me $75 off a new phone. I explained to them that they hadn't given me a discount on a phone in 3 years and that I was off contract and could get a sweet new phone from one of their competitors. Nobody I spoke to at their stores or on the phone would offer me anything better. I'm now at TMobile with a better phone and a much better plan. My sprint signal was better though, and I was happy with Sprint service for years--it's sad that cellphone companies clearly think it's more important to win new customers than to retain present ones.

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    Quote Originally Posted by rfw213
    I was a sprint customer from 1999 until a few weeks ago. By the end of the time they had given me a few perks for free like 8PM nights and weekends--but over the last two years I've had to pay full price for two crappy phones because the screen kept going kapputt on those little blue-screened Samsung phones. Whatever they were after the second one broke I paid full price for an n400 which was another crappy, large phone. When it started having signal problems Sprint offered me $75 off a new phone. I explained to them that they hadn't given me a discount on a phone in 3 years and that I was off contract and could get a sweet new phone from one of their competitors. Nobody I spoke to at their stores or on the phone would offer me anything better. I'm now at TMobile with a better phone and a much better plan. My sprint signal was better though, and I was happy with Sprint service for years--it's sad that cellphone companies clearly think it's more important to win new customers than to retain present ones.

    Did you have insurance on your Sprint phones?

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    Quote Originally Posted by He123321
    Did you have insurance on your Sprint phones?
    It does not sounds like he had insurance, but the point is that he should had been able to get the $150 discount on his phone/s since he never got a discount before and was out of contract.. That sucks..


    Is your Wireless Provider the best? ** POLL **

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    This is true--I did not have insurance, for four years before I got my first Samsung phone, I never had any problem so didn't think I would need to blow 5 bucks a month on it. The reason they wouldn't give me a $150 dollar discount is because they time their discounts from when you last put a new phone on the line, not when they last gave you a discount. Other services give you better deals than $150 off faster.

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    I have the ins on the phone, however it costs $35 to get another phone and then I believe you get stuck with the same phone that you traded in (if this is avail) inless you request a different phone with the trade. My largest question is regarding the services------ I heard of clients getting the 7PM to 7AM N&W and the vision and text service for free instead of having sprint pile on that five dollar (makes you holler) fee for each additional service. Have been a sprint client since 1997----

    Congrats to the WS champs Chicago white sox!!!

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