HSN 2 Phone Bundle Question

FT_VZW

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Hi All!
I ordered the HSN 2 phone bundle:
https://www.hsn.com/products/orbic-journey-v-flip-tracfone-2pk-bundle-w1200-mintextd/20737152

and the package arrived.
What's odd is that the phones sure don't look like genuine and new Tracfones.
I received a box with two white, unmarked boxes inside, one of the phones in each of the white boxes. The phones were inside plastic (bubble) bags. No TF card with the IMEI or sim number, nothing. Looks like I have to read these numbers off the inside of the phones and from the sim card itself.

Does this all sound right? Did you get the same, and they qualified for the 10k AAL rewards points?
 
Correction: I have just found a self adhesive strip with the IMIE & sim card numbers, it had fallen to the floor.
It still seems all weird.
 
From recent posts that I read, some of the newer phones (made for Verizon) don't come in retail-packaging, and more like from a store's stockroom to be handed directly to a customer that went into a Verizon store. I guess it's a cost-cutting measure by Verizon.
 
Hi All!
I ordered the HSN 2 phone bundle:
https://www.hsn.com/products/orbic-journey-v-flip-tracfone-2pk-bundle-w1200-mintextd/20737152

and the package arrived.
What's odd is that the phones sure don't look like genuine and new Tracfones.
I received a box with two white, unmarked boxes inside, one of the phones in each of the white boxes. The phones were inside plastic (bubble) bags. No TF card with the IMEI or sim number, nothing. Looks like I have to read these numbers off the inside of the phones and from the sim card itself.

Does this all sound right? Did you get the same, and they qualified for the 10k AAL rewards points?

That is what everyone posts after seeing the Verizon Orbic for the first time. Verizon seems to be unloading stock from one of their other businesses.
Does anyone other than Verizon sell the Orbic brand?
 
and while we are on the Orbic subject, I have tried with both of my new Orbics from HSN to do the Add A Line by chat, and both have failed to (within 30 seconds) have the AAL points show up. I removed the new devices and tried again the next day, same .... no AAL points within 30 seconds or an hour. I have again removed the devices from my account. This account only has 1 anchor line on it. I have done and removed a few AAL's that vested last month. So only one line remains.

Is anyone else having problems with getting AAL points to show up for the new Orbic flips?
 
Try this:

Log in to your account and do a chat. Tell them you have two new devices that you would like to add to your account for later activation.

They will likely send a 2FA to your existing phone. Once verified they will ask for the IMEIs for each. Give them the IMEIs, but if they ask for the SIMs don’t give them those as that means they are activating service.

I did this with 2 bundles last week — one from eBay and one from HSN, and I have 40k pending points on my account. I will activate the SIMs around Christmas time.
 
Sorry for the back-to-back posts, and it annoys me to no end that there isn’t an edit post option on an iPhone.

The key words are “add a device for later activation”, not add a line or add a number.

You may have already done it this way, so apologies is this is redundant.
 
You don’t get an edit option when you tap the post number in the top right corner.
 
Update:
I just added 3 phones to my account in one chat session: two Orbic from the HSN deal, plus one Nokia (also from HSN, I had kind of accidentally ordered that).
All 30k bonus points are showing up. It took maybe 10-15 seconds or so after the rep confirming the phone added that the updated rewards balance showed up.
Interesting to note: during the chat session, only the summary on my dashboard updated with 10k points being added at a time. When clicking on "rewards", they were not there (yet). That took probably around 10 minutes even after the chat was done to be updated.

Anyways, it all seems to be fine. The double HSN deal does seem to work.
 
Try this:

Log in to your account and do a chat. Tell them you have two new devices that you would like to add to your account for later activation.

They will likely send a 2FA to your existing phone. Once verified they will ask for the IMEIs for each. Give them the IMEIs, but if they ask for the SIMs don’t give them those as that means they are activating service.

I did this with 2 bundles last week — one from eBay and one from HSN, and I have 40k pending points on my account. I will activate the SIMs around Christmas time.

Yep, I tried it by chat. It didn't work for either phone. Twice. I guess I will keep trying. Or give the phones to my daughter for her account.
 
and while we are on the Orbic subject, I have tried with both of my new Orbics from HSN to do the Add A Line by chat, and both have failed to (within 30 seconds) have the AAL points show up. I removed the new devices and tried again the next day, same .... no AAL points within 30 seconds or an hour. I have again removed the devices from my account. This account only has 1 anchor line on it. I have done and removed a few AAL's that vested last month. So only one line remains.

Is anyone else having problems with getting AAL points to show up for the new Orbic flips?

Same here! Added by chat, no AAL points pending. Didn’t activate them, removed them from account and will try again.
 
Same here! Added by chat, no AAL points pending. Didn’t activate them, removed them from account and will try again.

That's unfortunate. It sounds like multiple people are having issues adding bundled phones by chat and getting the AAL points.
 
That's unfortunate. It sounds like multiple people are having issues adding bundled phones by chat and getting the AAL points.

I just purchased two phones and both have arrived. The new one was added to my account by TF, the refurb was not added to my account. The new one added has not received AAL points and it arrived yesterday. I too am wondering if my account has been flagged for creating a second account and asking to transfer two phones to it, which they refused to do without ever saying why. I no longer have any trust in Tracfone.
 
I just purchased two phones and both have arrived. The new one was added to my account by TF, the refurb was not added to my account. The new one added has not received AAL points and it arrived yesterday. I too am wondering if my account has been flagged for creating a second account and asking to transfer two phones to it, which they refused to do without ever saying why. I no longer have any trust in Tracfone.

hmmm. That is the case with my account. I have moved (merged) several lines off this account to make room for more AAL devices. After many successful AAL lines, and after the last batch vested, I combined a few lines and moved the remaining extra line off to another account. Now I am not getting the AAL points to show up after adding the device(s) via chat.
 
hmmm. That is the case with my account. I have moved (merged) several lines off this account to make room for more AAL devices. After many successful AAL lines, and after the last batch vested, I combined a few lines and moved the remaining extra line off to another account. Now I am not getting the AAL points to show up after adding the device(s) via chat.
Any idea how many you did in 2020? Somebody suggested a limit of 5 per year in another thread.
 
hmmm. That is the case with my account. I have moved (merged) several lines off this account to make room for more AAL devices. After many successful AAL lines, and after the last batch vested, I combined a few lines and moved the remaining extra line off to another account. Now I am not getting the AAL points to show up after adding the device(s) via chat.
Any idea how many you did in 2022? Somebody suggested a limit of 5 per year in another thread.
 
Any idea how many you did in 2020? Somebody suggested a limit of 5 per year in another thread.

Aha. Something along those lines may be it. I had successfully done 7 AAL's in that account over the last year.
 
I used chat for AAL and see 20,000 pending now, so I'm happy about that. I used a separate chat for each AAL.

I am unhappy that these phones are garbage. Both will not boot up completely. Both are stuck at orbic splash screen so I can't make calls.
 
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