update service not recognizing phone...?

umma gumma

New member
Nov 22, 2007
I installed the SE PC suite & backed up everything on my phone

next I installed the update service & tried to update my phone...bu it is not getting recognized at all

following the instructions properly, ie:

Shut down fully charged phone, remove battery and re-insert. Do NOT power on phone. run updater, plug phone in while holding "c". the phone shows up as a device in windows XP after about a minute, but it never gets recognized by the updater. however the PC suite beeps & sees the phone ok.

what's the deal here, am I missing something? if PC suite & my computer are able to see the phone, why isn't the updater??

also having the same issue with a2uploader, it doesn't see the phone at all

thx for any help