Vodafone Suck..!! 10 reasons (your opinion)

Worst Network Provider in UK (overall)

  • Vodafone

    Votes: 15 37.5%
  • Orange

    Votes: 8 20.0%
  • T-Mobile

    Votes: 6 15.0%
  • O2

    Votes: 11 27.5%
  • Virgin

    Votes: 8 20.0%

  • Total voters
    40
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vodafone really do adapt to the market and compeditors of each individual country and milk them as much as they can. when vodafone took over eircell here they just put up the prices, brought along annoying advertising, all red that hurts my eyes, stupid sharp gx10's, most expensive for text messages, no text bundles on pre paid

http://www.vodafone.ie/readytogo/tariffs/moretosay/index.jsp

you have to pay the 30 cents even if you get the other guys voicemail :(

more expensive than 02 generally, no tariff to have cheap calls during the day and expensive at night like 02 does. they USED to but then they cut their costs before vodafone took over and never brought it back.

in holland they milk at least 20 cents for sms. they would never have $10 cap for sms here, they make a killing on it. $10??? wtf i know a guy who spends 100.. prolly $130.
 
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nolimit966 said:
what? vodafone are the best:
They have the Best:

Customer service
Best UK Network Coverage
Most reliability

You can press 1471 and check your last recived calls u have recieved even if your fone was turned off at the time AND/OR you had no signal so you didnt actually recieve the call - Vodafone still lets you know someone TRIED getting through (*#1345#) which is one of my favourite things about vodafone!!!

My only problem with vodafone is the way they limit you to 30k when sending mms.... thats poor considering T-mobile let u send 100k. which means smaller pictures

Orange has recieved the most awards for customer service of any carrier, 7 years running I believe; which is free - the only network which offers 100% free customer service, and a dedicated data support department for connectivity between phones/laptops to access the internet.

Orange actually has the biggest network in the UK, and best network coverage.

You will recieve texts automatically on Orange for any missed calls from people that did not leave a message on your answerphone (be the phone off, or on).
 
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i would use Orange as my main network, but i cant be bothered to unlock my GX10 which is a vodafone exclusive (has the logo on it), so best option is: stick with Vodafone as main :rolleyes:
 
I agree that Orange is the best (with best customer service) although it is not completly free, it costs standard rate to phone customer services on PAYG.
 
Well, for contract customers who play line rental it's free. Since PAYG customers pay no line rental it's a standard call cost.
 
shuurajou said:
Well, for contract customers who play line rental it's free. Since PAYG customers pay no line rental it's a standard call cost.

That's stupid. Here in NZ all networks lets all customers, regardless of if they're on contract or not, use Customer Service for free. I would refuse to use any network that charges customers an access fee for calling customer service. Looks like even Orange isn't doing good enough in the area of customer service compared to Vodafone/Telecom here in NZ.

- James
 
Depends how you want to look at it. You could get free, crap customer service.

Orange PAYG in the UK may be generally just cheaper on calls in general, so they have to charge for CS to make up for that.
 
So if I complain about a coverage or capacity issue in a particular area, I have to pay them before I can tell them about it? That seems stupid. I hope they refund for genuine calls to CS.

- James
 
There are generally never any coverage problems... and if there is then you obviously can't call customer services to tell them!!!

You get free customer service calls if you are calling for help in topping up your talk time balance or something similar, but calling to request GPRS settings or something cost standard rate.
 
bjh_101 said:
There are generally never any coverage problems... and if there is then you obviously can't call customer services to tell them!!!

Call them when you go back into coverage then. :p

You get free customer service calls if you are calling for help in topping up your talk time balance or something similar, but calling to request GPRS settings or something cost standard rate.

Ah, thats better than I thought. I was thinking they were charging you to add credit to your prepay balanace, but apparenly not!

- James
 
ok im with vodaphone and i have just 1 complaint about them
a very annoying 1 too

when you have inclusive minutes on your contract there is no way possible to check how many inclusive minutes you have left for the month

you can call customer services but there 2 days behind or if your like me and get a contract through the carphone warehouse then vodaphone cant even help you at all

very very annoying i think
as all over providers send you a text message telling you your remaining talk time
 
TheAnnihilator said:
i would use Orange as my main network, but i cant be bothered to unlock my GX10 which is a vodafone exclusive (has the logo on it), so best option is: stick with Vodafone as main :rolleyes:

hmm, it seems my GX10 is already unlocked, both my O2 & Orange sims worked in it :D
 
Vodarubbish!

I have just got to add to this thread.

Vodafone absolutely suck. Maybe i,m just bitter, but after 10 yrs with Voda, i have never felt so much hate to one company as i do now.
I recently tried to cancel my contract with vodacon, and it is turning into a nightmare. Wrote the obligatory letter they ask for, and hear nothing.
Get a bill.
Phone customer services, and get a stroppy bint (no offence to women intended) with no interest/clue about CS.
Pay the bill thinking its probs wot i owe for termination of contract.
Following month get another bill.
Phone customer services again and get the host from hell with nothing but "uh huh uh huh uh huh mm mm mm uh huh"
Phone customer complaints and........................................get the same woman!! She then tells me "we aint got your letter" In a tone that says "Tough sh*t, Pay up, i dont give a f*ck"
That threw me over the top and so told her to shove it.
Write another letter asking to cancel. And still recieve no confirmation, until after recieving another bill i bite the bullet and phone CS again.
"Yes we got your letter It'll be cancelled next month"
Recieve yet another bill, then another, and now have the bailiffs letter. So thanks vodafone, from the heart of my bottom.
6 months trying to cancel a contract.
The phone was turned off, when the first letter was written and the sim destroyed. I bloody wish i,d used the free txt's and minutes now :mad:

Aside from that i switched to o2 because:
1 they are cheaper
2 the deals are better (voda lag by a good 6-9 months enticing new customers and price cuts.)
3 the coverage is sound.
4 customer services are friendly
& 5 Their corporate money making image is not rammed down your throat.

So to all the Vodacon lovers out there, the grass is greener on the other side. I got bit after 10 yrs and will not return. I hate them with a passion. I have even persuaded my family and friends to change (except those on orange they are a faithful bunch) :)
 
One thing that really makes me sick about Vodafone is Vodafone Branding .

The way that Vodafone brand ALL their newer phones with that disgustingly ugly red-white theme makes me sick. What is their obsession with red and white?

And then, (and I'm talking about the phones that are exlusive to Vodafone especially), they go and set restrictions on the functionality of the handsets! Take the Sharp GX30, for example, it has Bluetooth! Great! Shame you can't even use it for file transfer! Oh, wait, it was disabled. Why? So that us Vodafone customers would use MMS instead. It's the same story with the IR port. Ah, but we can use the IR port as a GPRS Modem. That's great, as long as the money keeps rollin' in then that's okay.

But then, MMS don't even send to people on other networks! (I don't know whether this is just a problem on my handset or if other people are getting the same problem too). There is also a restriction of 40KB on MMS size. What is the point of that?

These are just a taster of the things I hate about Vodafone, and I'm sure a lot of people are in agreement with me. This is the LAST time I will ever buy a Vodafone phone again. :doh:
 
And the number one thing I hate about Vodafone at the moment is....

They RESAMPLE JPEGS FROM THE INTERNET.

Yes, no kidding people, they do. The internet you get through GPRS or 3G from vodafone is not the internet as you think it is. They're using an "optimiser" (love the phrase) called "Macara" from some company which is in-line with the network infrastructure, and it "dumbs down" pics from the internet if you're using the internet APN.

It can't be turned off, and your pics will be about 1/3 the quality they should be.

This is apparently something vodafone did to be nice to their customers, so they don't have to pay so much. Yeah right -

I bet their infrastructure can't handle the volume of data over GPRS and 3G. Serves them right for not putting in a thick enough backbone, more like! But then they take it out on us, giving us shoddy service for the cash you and I pay.

So remember people. If you want to access the internet through GPRS or the wonderfully fast new 3G,

don't expect the internet to be delivered as it was created.

The arrogance is breathtaking. I'm cancelling the 3G contract off the back of this, if I can.
 
vodafone not good. i try to make call on my phone using prepaid sim kaart and sometime it tell me that i have no money left :befuddled or sometime when dont have much money, it say numbers and keep saying for long time then hangs up. i switch KPN now. Much better :)
 
Vodafone has held a dominant position in the UK for the last 15 years but in all that time they have successfully managed to tick off nearly 60% of all their contract subscribers.
The reasons? Poor customer service. Dishonest billing practises and appalling confusion on what and what is not included in their contract services.
So why haven't they learned and changed? Because its deliberate. A confused subscriber cannot challenge his bill or his contract.
Compare Vodafone's opaqueness to O2's clarity and honesty and there's no contest.
DON'T GET A CONTRACT WITH VODAFONE, YOU WILL BITTERLY REGRET IT.
 
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